Consumer Loan Operations Specialist jobs in United States
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Central Bank ยท 4 days ago

Consumer Loan Operations Specialist

Central Bank is a financial institution that seeks a Consumer and Installment Loan Operations Specialist. This role is responsible for handling loan documentation, providing customer service, and supporting the operations team while maintaining high standards of accuracy and professionalism.

FinanceFinancial Services

Responsibilities

Prepare new loan documents and or/modifications utilizing loan processing programs Laser Pro, Decision Pro, ACCU, etc
Perform final review of documentation to ensure loans are processed accurately and in accordance with all credit policies and regulations
Assist the lending department and operations team to ensure tasks are completed and customers are provided with legendary service
Processing letters, completing loan maintenance, perfecting liens, document checkback, etc
Answer incoming phone calls, direct inquiries to appropriate departments, and provide prompt, courteous assistance to customers and team members
Assist with general inquiries, account information, and support of consumer loan customers
Perform other duties as assigned by management to support departmental and organizational goals

Qualification

Loan processing programsBanking experienceCustomer serviceOrganizational skillsComputer systemsCommunication skillsAttention to detail

Required

High school diploma or equivalent required
Strong organizational and time management skills
Excellent communication and customer service abilities
Proficiency in computer systems
Attention to detail and ability to manage confidential information

Preferred

Prior experience in banking, lending, or financial services is highly desirable

Company

Central Bank

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Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states.

Funding

Current Stage
Public Company
Total Funding
unknown
2019-04-10Acquired
1998-07-01IPO

Leadership Team

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Bill Ferguson
President and CEO
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Marshall Abney
President & CEO
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Company data provided by crunchbase