IONOS · 3 weeks ago
Technical Customer Service- Webhosting
Philadelphia, PA
Full-time
Onsite
New Grad, Entry LevelIONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company. They are seeking technically minded individuals with a passion for helping others to join their team in their new Center City office.
Cloud ComputingE-CommerceInformation TechnologyInternetSEOSoftwareWeb Hosting
Hiring Manager
Edward Peterson
Responsibilities
Assist callers with virtual servers, building websites and other general technical and non-technical issues
Assisting customers with dedicated, root, and VPS server products via phone, email and chat
Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support
Make recommendations and market new products to clients
Qualification
Required
Exceptional customer service skills
Prior customer service experience in various settings
Preferred
Prior experience in technical support
Website technical knowledge
Company
IONOS
IONOS is Europe’s #1 digital partner for small and medium-sized businesses.
Founded in 1988
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Conner Tranquill
Freelance Web Developer | IONOS Partner
Zach Watson
Cloud Partner Manager
Recent News
2024-04-07
Company data provided by crunchbase