Director, Change Management jobs in United States
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Ciena · 1 day ago

Director, Change Management

positionBaltimore, MD
timeFull-time
remoteHybrid
seniorityDirector/Executive

Ciena is a global leader in high-speed connectivity, committed to a people-first approach. The Director of Change Management will lead the organizational change discipline, acting as a strategic influencer to accelerate the adoption of new processes and technologies across functions, ensuring transformation initiatives deliver measurable outcomes.

CollaborationDeliverySoftwareTelecommunications
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develop and implement a comprehensive change management strategy for enterprise transformation initiatives inclusive of methodology, standards and toolkits
Align change plans with corporate strategy and transformation roadmap; ensure initiatives support strategic pillars and long-term objectives
Proactively identify potential change resistance and adoption challenges and actively prepare for likely roadblocks, through environmental scans or predictive analytics
Conduct stakeholder impact assessments; create engagement plans to secure sponsorship and commitment
Build coalitions across executive leadership and functional teams to remove barriers and sustain alignment
Provide expert guidance on change impacts, readiness, and strategies to ensure successful adoption of transformation initiatives across their respective functions
Design and deliver clear, compelling communication programs that articulate the 'why,' 'what,' and 'how' of transformation activities to key stakeholders. Works side by side with Corporate Communications on enterprise-level communications to ensure strategic alignment
Develop training and upskilling initiatives to help employees adopt new processes, technologies, and behaviors
Champion the use of and leverage innovative communication channels and digital adoption tools to enhance reach, engagement, and effectiveness of change enablement
Embed change checkpoints into ETO governance (tollgates, steering committees); ensure readiness criteria are met before go-live
Partner with ETO staff to integrate change activities into prioritization and intake processes
Identify, assess, and develop mitigation strategies for risks associated with organizational change, including cultural resistance, technology adoption issues, and business disruption
Leverage advanced analytics and feedback loops to identify trends and continuously optimize change interventions utilizing data insights to iterate on strategies, identify root causes of resistance, and improve future change initiatives
Define KPIs for adoption and behavioral change; track progress and report to leadership
Play a key role in post-implementation reviews; ensuring sustainment plans 'hold the gains' and prevent regression from a change management perspective

Qualification

Organizational change managementChange strategy developmentStakeholder engagementCommunication planningTraining program developmentTransformation governancePortfolio managementData analyticsAgilityContinuous improvementCultural awarenessLeadershipCollaborationFeedback gatheringCommunication skills

Required

Significant experience in organizational change management, transformation, or related roles within complex, global enterprises
Proven ability to design and execute change strategies for large-scale initiatives impacting multiple functions
Expertise in stakeholder engagement, communication planning, and training program development
Strong understanding of transformation governance, portfolio management, and strategic alignment
Bachelor's degree required; advanced degree or certifications (e.g., Prosci, ACMP, PMP) preferred
Ability to travel domestically and internationally, as needed

Preferred

Advanced degree or certifications (e.g., Prosci, ACMP, PMP)

Benefits

Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave
Other leaves of absence

Company

Ciena

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Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.
dateFounded in 1992
location
Linthicum Heights, Maryland, USA
people-size5001-10000 employees
web-link
http://www.ciena.com

H1B Sponsorship

Ciena has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-07IPO
1995-12-01Series C
1994-12-01Series B

Leadership Team

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Gary Smith
President & CEO
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Kevin Kimberlin
Co-Founder
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Recent News

The Motley Fool
Why Ciena Stock Rocked the Market in December
2026-01-12
Benzinga.com
12 Information Technology Stocks Moving In Thursday's Intraday Session
2026-01-09
Business Wire
Ciena to Webcast Financial Community Event – January 13, 2026
2026-01-06
Company data provided by crunchbase