Marli New York · 2 days ago
Brand Ambassador (Sales Associate)
NYC Metro Area
Full-time
Onsite
Mid Level
$25/hr - $25/hr
3+ years expMarli New York is seeking a Brand Ambassador for their Madison Avenue flagship boutique. In this role, you will deliver exceptional client experiences, build lasting relationships, and ensure operational excellence while showcasing the luxury jewelry offerings.
E-CommerceJewelryRetail
Responsibilities
Deliver a personalized, intuitive client experience that feels both effortless and memorable
Build a loyal client base through thoughtful follow-up (calls, messages, handwritten notes) and proactive appointment setting
Introduce clients to new creations and invite them to private events, creating anticipation and ongoing engagement
Bring the MARLI New York universe to life (present key collections, highlight craftsmanship and features, and tailor your narrative to each client’s desires)
Identify client needs, curate selections with intention, and use elevated selling techniques to drive conversion and long-term value
Proven ability to style clients with confidence and creativity, transforming personal taste into a distinctive and elevated expression
Maintain a consistently positive, energetic presence that enhances the boutique atmosphere
Ensure flawless boutique operations: process transactions accurately, complete shipment/transfer procedures efficiently, and uphold impeccable visual standards
Monitor stock levels and inventory accuracy, communicating needs promptly to keep the floor beautifully merchandised
Balance multiple priorities smoothly in a fast-paced environment without compromising elegance or attention to detail
Communicate clearly and professionally with clients, peers, and management to support a collaborative, high-performing team culture
Partner with leadership to support initiatives and events that elevate the boutique experience and drive business results
Contribute to achieving (and surpassing) weekly, quarterly, and annual boutique goals, while consistently meeting personal sales objectives
Bring curiosity, reliability, and flexibility to support the expectations of a luxury retail business
Qualification
Required
3–4 years of luxury retail experience, ideally within fine jewelry
Demonstrated ability to exceed sales goals and cultivate meaningful client relationships
Passion for storytelling, refinement in communication, and a natural ability to connect with diverse clientele
Full-time presence required at the MARLI New York Madison Avenue Boutique
Benefits
Competitive compensation and benefits package
Company
Marli New York
MARLI New York creates fine jewelry that celebrates liberated self-expression.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase