Early Warning® · 2 weeks ago
Sr. Director, Operational Risk Management
Early Warning is a trusted name in payments, providing innovative solutions for the U.S. financial system. The Senior Director, Operational Risk Management will lead the ORM governance and practices team, overseeing the operational risk framework and ensuring alignment with regulatory standards while driving a culture of effective risk management across the enterprise.
Financial ServicesFraud DetectionPaymentsRisk Management
Responsibilities
Define and drive the ORM governance and practices team’s strategy, ensuring alignment with enterprise risk frameworks and regulatory standards
Provide risk insights and thought leadership to senior executives, business leaders, and governing committees
Champion a culture of accountability, transparency, and effective risk management across the enterprise
Develop and maintain the operational and reputation risk framework, including policies, standards, procedures (collectively “PSPs”) training and quality assurance requirements to assess adherence
Lead the development and maintenance of the RCSA (including requirements for process risk management), risk/loss event management and scenario analysis programs and associated PSPs
Define and maintain the operational and reputation risk appetite statements and supporting quantitative metrics
Develop and implement key risk metrics to measure and monitor operational and reputation risk exposures
Works with other operational risk domain owners to support first-line’s understanding of risk/control requirements and to provide integrated risk management oversight on cross-risk assessments
Develops and drives periodic executive level reporting regarding operational risk management, including quarterly risk profile reports, to support decision-making and escalation regarding risks that may not be consistent with the business risk tolerance
Support departmental business management activities such as audit and regulatory exam engagement, project management, ERM and Risk Strategy engagement
Serve as a trusted advisor to first-line business and functional leaders, balancing strong risk oversight with enabling business objectives
Provide timely and actionable feedback to strengthen first-line risk ownership and accountability
Lead, mentor, and develop a team of risk managers providing coverage across multiple lines of business and enterprise functions
Foster a high-performing, inclusive, and collaborative team culture
Ensure risk talent is developed to meet future enterprise needs
Qualification
Required
Education and/or experience typically obtained through completion of a Bachelor's degree or equivalent
Minimum of 15+ years of operational risk management experience, preferably in financial services or other highly regulated industries
Proven leader with at least 5 years in a leadership role with direct reports
Strong understanding of operational risk programs (e.g. RCSA, Risk Events, Issue Management, KRIs, etc.) and risk domains (including technology, cyber, third-party, fraud / scams, and data risk)
Exceptional communication skills with ability to synthesize and present complex risk issues clearly and persuasively
Proven strategic thinker and creative problem solver who also demonstrates strong attention to detail and efficiency
Ability to drive change in a dynamic business environment
Strong relationship building skills
Excellent organizational, analytical and project management skills
Background and drug screen
Preferred
Risk management, internal control, or internal audit certification(s)
Benefits
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
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Company
Early Warning®
Early Warning Services, LLC, a financial services technology leader, has been empowering and protecting consumers, small businesses, and the U.S.
Funding
Current Stage
Late StageRecent News
Payments Dive
2025-10-31
2025-10-24
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