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Tier4 Group · 2 weeks ago

Sr. Billing & Revenue Operations Manager (Zuora SME) - 4818

Atlanta Metro

Full-time

Onsite

Senior Level

5+ years exp

Tier4Group is seeking a highly autonomous Billing & Revenue Operations leader with deep, hands-on expertise in Zuora Billing and Zuora Revenue. The role involves owning the global subscription, billing, and revenue ecosystem, driving architecture, configuration, integrations, and optimizing processes while collaborating with various departments.

CRMInformation TechnologySoftwareVirtual Reality

Hiring Manager

Vince Godfrey

Responsibilities

Own and operate all billing and revenue processes in Zuora with a high degree of independence, from deal setup through invoicing, revenue recognition, and reporting

Architect, configure, and maintain complex subscription models including amendments, proration, usage, multi-element arrangements, and custom charge structures

Lead monthly and quarterly close activities in partnership with Finance, ensuring accurate invoicing, revenue schedules, and reconciliation to the general ledger

Independently investigate and resolve billing and revenue discrepancies, root-cause issues, and data inconsistencies

Serve as the primary system owner and administrator for Zuora Billing and Zuora Revenue

Design and maintain product catalogs, rate plans, workflows (Z-Workflow), notifications, revenue rules, and accounting configurations

Configure and manage user roles, permissions, and access controls in alignment with audit, compliance, and security requirements

Lead data uploads, migrations, mass updates, cleanups, and reconciliations

Own testing, regression validation, release management, and documentation for all Zuora enhancements and upgrades

Lead revenue automation and configuration within Zuora Revenue to ensure compliance with ASC 606

Configure and maintain SSPs, allocation rules, contract modifications, and revenue treatments for evolving product offerings

Establish strong internal controls, audit trails, and governance standards to support internal and external audits

Act as the subject-matter expert for revenue-related questions from Finance and leadership

Own all integrations between Zuora and upstream/downstream systems such as Salesforce, ERP (e.g., NetSuite), payment gateways, and data warehouses

Partner with Engineering and RevOps to define data mappings, manage APIs or middleware tools, and troubleshoot synchronization issues

Proactively monitor integration health, identify performance gaps, and implement automation or process improvements

Lead integration design, testing, and deployment for new systems or scaling initiatives

Develop and execute a long-term strategy for scaling billing and revenue operations to support growth, new products, and global expansion

Build and maintain SOPs, documentation, and governance frameworks that improve accuracy, predictability, and operational efficiency

Collaborate closely with Finance, Sales Ops, Product, Engineering, and Leadership to ensure alignment across systems and processes

Provide insights, analysis, and guidance to senior stakeholders on subscription metrics, revenue impacts, and operational risks

Qualification

Zuora BillingZuora RevenueASC 606SaaS environmentAPI integrationsStakeholder managementCommunication skillsProblem-solving

Required

5–8+ years of hands-on experience with Zuora Billing and Zuora Revenue, including deep configuration and system ownership

Proven experience owning billing and revenue operations end-to-end in a SaaS or subscription-based environment

Strong working knowledge of ASC 606 and revenue automation best practices

Advanced understanding of Zuora data models, integrations, APIs, workflows, and administrative functions

Demonstrated ability to work independently, prioritize competing initiatives, and resolve complex issues without constant oversight

Excellent communication and stakeholder management skills, with the ability to influence senior leaders

Preferred

Experience integrating Zuora with Salesforce CPQ, NetSuite, or other ERP systems

Hands-on involvement in Zuora implementations, migrations, or large-scale system transformations

Background scaling billing and revenue systems for high-growth or global organizations

Company

Tier4 Group

Tier4 Group is a women-owned and diversity-certified technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.

Founded in 2010

Alpharetta, Georgia, USA

201-500 employees