Marathon Group · 4 weeks ago
CSR Associate
Harrison, OH
Full-time
Onsite
New Grad, Entry LevelMarathon is a company focused on delivering exceptional customer service. The Customer Service Representative will be responsible for providing fast and friendly service, demonstrating technical skills, and being a supportive team player.
ElectronicsHardwareWholesale
Responsibilities
Provide quick service (efficient)
Courteous to the customer
Demonstrate enthusiasm and energy
Neat and in uniform
Able to handle stress even during peak periods
Flexible behavior
Practice the GUEST approach
Basic arithmetic
Reading and writing
Counting money and credit tickets (If Needed)
Operating register and other P.O.S equipment- lottery, credit cards
Collecting data
Stocking and Cleaning
Building displays
Suggestive selling
Ordering, Checking Merchandise (Shift Ldr)
Basic use of computer
Positive attitude
Viewed as trustworthy and dependable by peers
Accepts responsibility and follows through
Motivated
Recruiting employees
Role model for new employees
Assist in training
Able to relate well with all levels of management
Value oriented with good work ethic
Flexible to change
Demonstrate self-confidence
Detail oriented
Prioritize duties according to business needs
Good communication skills verbal and written
Able to tolerate fast pace environment
Ability to lift and carry cases of merchandise such as motor oil, soft drinks, beer, bags of ice, and groceries, etc. (Up to an approximate weight of 25 pounds)
Have the ability to frequently bend, stoop and reach in order to reach safe drops, under and over counter supplies and goods, Make changes to outside reader board, etc. Must be able to use arms above head/shoulder level
Climb a ladder or step up to reach supplies in overhead area. Use arms above head/shoulder level
Stand for periods up to eight hours
Perform maintenance duties as necessary, i.e. cleaning windows, mopping floors, painting, cleaning the lot, cleaning restroom facilities, etc
Aid and assist customers at fuel island- Including performing full service duties for disabled customers at the fuel island
Operate all safety equipment, i.e. emergency cut off switch, fire extinguisher, etc
Operate all store equipment including cash register, adding machine, telephone, coffee dispenser, fountain machine, etc
Read and write English
Must have the ability to communicate effectively with customers and co-workers
Ability to work alone and capable of summoning personal assistance during all medical emergencies
Qualification
Required
8th grade or equivalent retail experience; strong interpersonal skills
Satisfactory achievement of company training requirements
Ability to lift and carry cases of merchandise such as motor oil, soft drinks, beer, bags of ice, and groceries, etc. (Up to an approximate weight of 25 pounds)
Have the ability to frequently bend, stoop and reach in order to reach safe drops, under and over counter supplies and goods
Must be able to use arms above head/shoulder level
Climb a ladder or step up to reach supplies in overhead area
Stand for periods up to eight hours
Perform maintenance duties as necessary, i.e. cleaning windows, mopping floors, painting, cleaning the lot, cleaning restroom facilities, etc
Aid and assist customers at fuel island- Including performing full service duties for disabled customers at the fuel island
Operate all safety equipment, i.e. emergency cut off switch, fire extinguisher, etc
Operate all store equipment including cash register, adding machine, telephone, coffee dispenser, fountain machine, etc
Read and write English
Must have the ability to communicate effectively with customers and co-workers
Ability to work alone and capable of summoning personal assistance during all medical emergencies
No felony convictions
Demonstrate a high degree of proficiency and consistency in Customer Responsiveness, Technical Skills, Team Player, and Personal Effectiveness
Highly adaptive and able to manage change
Supportive of company programs and policies and projects that support co-workers and direct reports
Greater emphasis on performance in developing personnel
Provide quick service (efficient)
Courteous to the customer
Demonstrate enthusiasm and energy
Neat and in uniform
Able to handle stress even during peak periods
Flexible behavior
Practice the GUEST approach
Basic arithmetic
Reading and writing
Counting money and credit tickets (If Needed)
Operating register and other P.O.S equipment- lottery, credit cards
Collecting data
Stocking and Cleaning
Building displays
Suggestive selling
Ordering, Checking Merchandise (Shift Ldr)
Basic use of computer
Positive attitude
Viewed as trustworthy and dependable by peers
Accepts responsibility and follows through
Motivated
Recruiting employees
Role model for new employees
Assist in training
Able to relate well with all levels of management
Value oriented with good work ethic
Flexible to change
Demonstrate self-confidence
Detail oriented
Prioritize duties according to business needs
Good communication skills verbal and written
Able to tolerate fast pace environment
Company
Marathon Group
Marathon Group is a distributor of electrical and ITC materials.
Founded in 1990
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase