Senior Technical Program Manager, Customer Identity jobs in United States
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Resmed ยท 2 weeks ago

Senior Technical Program Manager, Customer Identity

ResMed is a company focused on creating innovative healthcare solutions. The Senior Technical Program Manager will manage cross-functional delivery of software programs in the Digital Platform space, driving complex initiatives for the Customer Identity pillar while collaborating with various teams to ensure timely delivery and alignment with business goals.

Health CareHealth DiagnosticsMedicalMedical Device
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H1B Sponsor Likelynote

Responsibilities

Facilitate project and program-level processes, drive execution, escalate impediments, manage risks and help foster continuous improvement across projects and programs
Define project scope, set schedules, and ensure regular and timely delivery of value to end customers
Address resource constraints, dependencies, and timing challenges while syncing efforts across teams
Collaborate with product managers, engineering managers, program managers, and other stakeholders to ensure alignment with business commitments and sync points across teams
Manage and communicate the implementation of significant changes to planning objectives, schedules, and product configurations to internal and external stakeholders
Provide regular status updates, highlighting accomplishments, plans, and any issues across assigned programs
Perform work in a specialized area requiring a deep understanding of fundamental principles, themes, and concepts
Accept and manage changing priorities and address issues quickly and professionally

Qualification

Program ManagementAgile MethodologiesSoftware Development LifecycleJiraConfluenceAWSPMP CertificationScrum Master CertificationCommunication SkillsTime ManagementProblem-SolvingConflict Resolution

Required

Bachelor's degree in Computer Science or related discipline
Combination of education and work experience will be considered
7+ years of Program Management experience working directly with multiple agile, product and/or platform teams
Strong understanding of the software development lifecycle
Experience with agile software development tools such as Jira and Confluence
Excellent interpersonal, written and oral communication skills
Outstanding time management and organization skills
Adept in problem-solving, facilitating decision making and resolving conflict

Preferred

Project Management Professional (PMP) certification is desirable
Experience in cloud-native AWS environments, preferably with exposure to identity and access management systems
Professional Scrum Master (PSM) or Certified ScrumMaster (CSM) certifications are preferred
Experience working with medical devices or a regulated environment is a plus

Benefits

Comprehensive medical
Vision
Dental
Life
AD&D
Short-term and long-term disability insurance
Sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
Tuition assistance
Flexible Time Off (FTO)
11 paid holidays plus 3 floating days
14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Company

ResMed provides medical devices to treat and manage sleep apnea and pulmonary diseases.

H1B Sponsorship

Resmed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (16)
2023 (10)
2022 (21)
2021 (16)
2020 (16)

Funding

Current Stage
Late Stage

Leadership Team

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Michael "Mick" Farrell
Chief Executive Officer
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Sanjay Kumar
Chief Technology Officer - ResMed SaaS
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Company data provided by crunchbase