Emerson · 1 month ago
Customer Documentation Specialist
9932 E 58th Street, Tulsa, OK, 74146, US
Full-time
Onsite
Mid Level
3+ years expEmerson is a company that values innovation and collaboration, and they are seeking a Customer Documentation Specialist to ensure accurate documentation processes. The role involves coordinating with various internal departments to prepare and transmit order-related documents while maintaining project-specific documentation and driving continuous improvement in document control processes.
ElectronicsIndustrial AutomationInternet of ThingsLightingManufacturingSoftware
Responsibilities
Coordinate with and assist company internal departments to effect a timely and accurate preparation of order related documents; examples of documents involved include Certificates of Conformity (COC), Material Test Report (MTR), Leak Test Reports, Weld Maps and Reports, etc
Assemble and transmit documents to customers in accordance with sales order contract terms; i.e. periodic project update meetings or final document packages at time of shipment
Receive and distribute customer document change requirements to affected departments, and follow up to ensure timely revisions and re-transmittals
Maintain an up-to-date status of all project-specific documents
Maintain accurate and up-to-date archives for all project-specific documentation
In coordination with Project Engineer, ensure all document requirements are completed in accordance with contract schedules
Drive continuous improvement activities related to the document control processes, procedures and software applications
Produce status reports, metrics, charts and graphs as requested for management review
Support the projects team with project documents and the control and distribution of documents; assist with third party vendors as requested
Qualification
Required
High school diploma, GED, or equivalent years of experience
3+ years of documentation experience in a manufacturing environment
Excellent computer skills, including proficiency with Microsoft Outlook, Adobe Acrobat Pro, Word and Excel
Ability to work independently and with minimal supervision
Attention to detail and commitment to meeting schedule requirements
Ability to communicate effectively, both verbally and in writing, with departments, subcontractors and customer personnel
Preferred
Prior experience and knowledge of Oracle and SharePoint systems
Previous Emerson experience and working knowledge of Tulsa products
Oil & Gas experience
Benefits
Variety of medical insurance plans
Dental and vision coverage
Employee Assistance Program
401(k)
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave
Company
Emerson
Emerson is an technology & engineering company providing innovative solutions for customers in industrial and residential markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Lal Karsanbhai
President and Chief Executive Officer
Vidya Ramnath
Senior Vice President and Chief Marketing Officer
Recent News
2025-11-11
Company data provided by crunchbase