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Arrow Financial Corporation · 3 weeks ago

Assistant Branch Manager - South Broadway, Saratoga Springs

Saratoga Springs, NY

Full-time

Onsite

Mid Level

$20.50/hr - $24/hr

4+ years exp

Arrow Financial Corporation is seeking dynamic individuals to join their South Broadway team as an Assistant Branch Manager. This role is responsible for managing branch operations, providing excellent customer service, coaching staff, and supporting sales efforts while ensuring compliance with bank policies.

Financial ServicesInsurance

Responsibilities

Provide consistent, outstanding customer service by anticipating and reacting to customer needs

Manage, coach and counsel staff to meet department goals and achieve performance standards; encourage continuous improvement for career development

Analyze and compare department and individual staff performance to expectations and goals; make necessary adjustments to meet goals

Oversee daily branch operations in absence of Branch Manager

Provide training, support and guidance as appropriate to co-workers and customers

Support sales efforts of Company; actively participate in Cross-Sell Program and make referrals as appropriate

Solicit new business while maintaining current customer relationships

Perform duties of all branch employees

Oversee and adhere to requirements pertaining to branch security, fraud prevention, and Bank Secrecy Act; identify counterfeit currency and monetary instruments