SC Johnson Professional® USA · 1 week ago
Director, Sales - National Accounts
Charlotte, NC
Full-time
Hybrid
Director/Executive
10+ years expSC Johnson Professional® is a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. The Director, Sales - National Accounts is responsible for developing strategic sales initiatives, managing relationships with key customers, and driving revenue growth through effective account management and collaboration across teams.
Consumer Goods
Responsibilities
Develop, implement, and track strategic sales plans and initiatives to meet National Account goals
Build and maintain strong relationships with key decision-makers across National Accounts and national distributors
Negotiate contracts including pricing, terms, and service agreements
Define, communicate, and track key performance metrics and processes to guide the team in driving innovation and implementing marketing initiatives
Lead Quarterly Business Reviews (QBRs) and Join Business Planning (JBP) sessions with National Accounts as well as National Distributors, ensuring alignment to business goals and performance metrics
Coordinate with marketing, product development, supply chain/demand planning and sales operations to ensure brand consistency, accurate forecasting, and service excellence
Lead cross-functional teams to deliver tailored solutions for national accounts
Partner with Field Sales and National Distribution to secure and execute new business conversions
Represent the company at key trade shows and customer meetings
Drive new business development efforts to support top-line growth, including identifying and securing new national account opportunities
Monitor market, category, segment, and competitive trends and activity to inform and adjust strategic initiatives
Oversee sales forecasts, budgets, and key performance metrics
Consistently achieve or exceed targeted sales, delivered profit margin, and functional expense goals
Manage and mentor a team of national account managers
Set clear expectations regarding what success looks like
Set and track performance goals, provide coaching, and support individual development plans
Ensure that processes and support are in place to coach, train, and develop talent
Resolve customer issues promptly and effectively
Ensure long-term customer satisfaction and retention
Qualification
Required
Bachelor's Degree in Business, Marketing, or related field
10+ years of experience in national account management, preferably in manufacturing or industrial sales
Preferred
Proven track record of driving sales growth and managing large accounts
CPG and Institutional selling and/or marketing experience with market leading brands preferred
Strong negotiation, communication, and leadership skills
Ability to analyze data, forecast trends, and make strategic decisions
Proficiency in CRM systems and Microsoft Office Suite
Experience with supply chain and logistics in a manufacturing environment
Technical understanding of manufacturing processes and product development
Ability to influence cross-functional teams and senior stakeholders
Strong problem-solving and strategic thinking capabilities
Company
SC Johnson Professional® USA
SC Johnson Professional® is part of SC Johnson®, a family company and one of the world's leading manufacturers of household cleaning products and products for home storage, air care, pest control and shoe care, as well as professional products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Blake Ross
Vice President, Client and Corporate Partnerships, SC Johnson Professional Healthcare
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