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IONOS · 4 days ago

Human Resources Business Partner - Technical Project Management

Philadelphia

Full-time

Hybrid

Senior Level

7+ years exp

IONOS is the leading European provider of cloud infrastructure, cloud services and hosting services. The Human Resources Business Partner will act as a consultant and advisor to US-based business units, executing HR initiatives and projects while managing employee relations and supporting organizational growth.

Cloud ComputingE-CommerceInformation TechnologyInternetSEOSoftwareWeb Hosting

Responsibilities

Serve as an HR point of contact for US (and certain international) business leaders and employees, offering guidance on a variety of topics performance management, employee relations, talent development and planning, and organizational design

Independently manage and conduct thorough, timely, and objective investigations into complex employee relations issues, including allegations of harassment, discrimination, performance misconduct, and policy violations. Document findings and recommend appropriate corrective action

Mediate and resolve workplace disputes and conflicts, offering guidance to employees and managers to achieve constructive outcomes

Partner with managers on difficult performance issues, including drafting and delivering performance improvement plans and other disciplinary actions

As needed, partner with the employee benefits function in the sound handling and resolution of complex FMLA or ADA issues

Assist the Director, Human Resources with the execution of annual salary review process, succession planning, and performance calibration sessions

As needed, support change management (e.g., job evolutions, reporting structure realignments) initiatives within the business units; assist employees and leaders navigate organizational transitions

Assist with the headcount planning and budgeting process for the US through consulting with and advising domestic and international operational leaders; interact with colleagues in finance, global HR as needed with this process. Analyze trends and metrics to develop solutions, programs, and policies as well as assist in the budgeting process

Lead the full lifecycle of both domestic and the US implementation of global HR projects, such as assisting with the implementation of new HRIS modules, performance review systems, global POD initiatives such as new learning modules or onboarding programs. Projects could be technical or non-technical in nature

Help define project scope, objectives, deliverables, and success metrics in collaboration with key stakeholders

Develop and maintain strong working relationships with departments such as the Global HR department, IT, Finance, and business leadership as well as vendors if applicable to ensure buy-in and successful execution

Provide regular, clear, and concise updates on project status, risks, and required decisions to the HR leadership team and executive sponsors

Cross train and serve as an additional resource to multiple functional areas within the human resources department including staffing, compensation, HRIS, benefits and payroll

Assist in the day to day matters in all functional areas of human resources in the event of employee vacations, etc. or in times of critical volume

Qualification

HR business partneringEmployee relationsHR project managementHRIS proficiencyPayroll systemsCore HR competenciesGoogle SuiteProfessional certificationsCommunication skillsOrganizational skills

Required

7 - 10 years of progressive HR business partnering experience with an emphasis on employee relations; and/or organizational development

Relatable experience successfully managing a wide variety of employee relations issues; sound knowledge of relevant Federal and State regulations, such as ADA, FMLA, FLSA, etc

Proven experience successfully leading and delivering complex, cross-functional HR projects (e.g., system implementations, major process redesign)

Proficiency in Application Tracking Systems (such as Greenhouse), HRIS systems (such as ADP and Successfactors) and other applications necessary in the course of Human Resources operations (e.g. POD)

Experience with payroll systems and payroll migrations

Exceptional verbal and written communication skills with the ability to present complex information clearly and persuasively

Strong organizational skills with the ability to use available tools and resources (Google Suite, Gemini) to enhance efficiency

Strong foundation in core HR competencies, and the ability to influence stakeholders at all levels