Arrow Financial Corporation ยท 3 weeks ago
Assistant Branch Manager - South Broadway, Saratoga Springs
South Broadway, Saratoga Springs, NY, US
Full-time
Onsite
Mid Level
$20.50/hr - $24/hr
4+ years expArrow Financial Corporation is seeking dynamic and authentic individuals to join their team as an Assistant Branch Manager in South Broadway, Saratoga Springs. This role involves managing, coaching, and counseling team members, providing excellent customer service, and overseeing daily branch operations in the absence of the Branch Manager.
Financial ServicesInsurance
Responsibilities
Provide consistent, outstanding customer service by anticipating and reacting to customer needs
Manage, coach and counsel staff to meet department goals and achieve performance standards; encourage continuous improvement for career development
Analyze and compare department and individual staff performance to expectations and goals; make necessary adjustments to meet goals
Oversee daily branch operations in absence of Branch Manager
Provide training, support and guidance as appropriate to co-workers and customers
Support sales efforts of Company; actively participate in Cross-Sell Program and make referrals as appropriate
Solicit new business while maintaining current customer relationships
Perform duties of all branch employees
Oversee and adhere to requirements pertaining to branch security, fraud prevention, and Bank Secrecy Act; identify counterfeit currency and monetary instruments
Qualification
Required
Associates degree or equivalent experience required
4 years of experience in banking, customer service, or retail sales required
Ability to achieve NMLS certification and Signature Guarantee certification
Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management
Sales and referral experience; knowledge of products and services a plus
Proficient in Microsoft Office Suite: Word, Excel, and Outlook
Must be able to sit for prolonged periods of time and walk/stand for brief periods of time
Must be able to repetitively use a telephone and computer mouse and keyboard
Ability to lift/move up to 15 lbs
Preferred
1 year of supervisory experience preferred
Benefits
Medical, Dental, and Vision Insurance and Flexible Spending Plan
Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
Education and Tuition Reimbursement
Employee Assistance Program for our employees and their immediate family members
Company
Arrow Financial Corporation
Arrow Financial Corporation is an insurance company.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1980-08-15IPO
Leadership Team
David DeMarco
President & CEO
Penko Ivanov
SEVP, CFO & Treasurer
Recent News
2025-12-05
MarketScreener
2025-11-06
2025-11-05
Company data provided by crunchbase