KU Endowment · 1 month ago
Donor Engagement Retention Campaign Manager
Lawrence, KS
Full-time
Hybrid
Mid Level
4+ years expKU Endowment is an independent, nonprofit organization and the official fundraising foundation for the University of Kansas. The Donor Engagement Retention Campaign Manager leads the planning, execution, and evaluation of donor engagement strategies, ensuring a high impact experience for donors while driving philanthropic support across the university.
Fundraising
Responsibilities
In partnership with the Associate Director, develop and implement comprehensive engagement strategies for leadership annual giving donors, including acquisition initiatives to attract new high-capacity donors and retention strategies to deepen existing donor relationships
Plan and execute campaigns, and outreach initiatives that enhance donor satisfaction, loyalty, and long-term giving
Manage project timelines, budgets, and vendor relationships, including event vendors, technology partners, and external service providers to ensure seamless campaign execution
Collaborate with Brand Communications and Business Intelligence, to ensure smooth marketing execution and consistent messaging
Partner with Gift Processing, Information Systems, and technical teams to guarantee seamless platform functionality and accurate donor transaction management
Collaborate with Development Directors and DXOs to ensure 1:1 donor engagement is coordinated and effective
Track and analyze donor engagement data to inform strategies and report on outcomes
Serve as a strategic partner to campus units, to support and ensure a cohesive, donor-centered experience across all touchpoints
Support the stewardship and recognition of annual donors to encourage continued and increased giving
Continuously evaluate engagement strategies and programs, integrating best practices and data insights to optimize retention, and overall donor experience
Regular and reliable attendance is essential for this position
Performs other duties as assigned
Qualification
Required
Bachelor's degree required
Four years' experience of diversified office and customer service experience with a preference in higher education
Proficiency with Microsoft Office products, specifically Office Word and Excel
Strong relationship-building and interpersonal skills, with ability to engage donors at a high level
Strategic thinking and program management skills, including planning, executing, and assessing initiatives
Data literacy to analyze engagement trends and inform decision-making
Excellent written and verbal communication skills
Ability to manage multiple priorities and complex projects with attention to detail
Proficiency in CRM systems, data segmentation, performance tracking tools and other technical platforms relevant to donor engagement
Experience in and with Sales Force and Sales Force Marketing Cloud
Skilled in process improvement, workflow optimization, and establishing best practices
Strong technical acumen, with the ability to learn and leverage new tools and technologies to enhance campaign effectiveness
Commitment to a donor-centered approach
Preferred
Experience in and with Sales Force and Sales Force Marketing Cloud
Benefits
100% employer-paid pension plan
Health, dental, and vision insurance
401(k) and Roth 401(k) matching program
Section 125 flexible benefits
Generous paid leave including holidays, personal and sick leave
Volunteer and community engagement opportunities
Paid Parental Leave
Life, AD&D, short- and long-term disability insurance
Legal & ID Theft protection
Critical Illness
Accident and Hospital Indemnity insurance
KU education assistance
Free parking
Company
KU Endowment
KU Endowment partners with donors in providing philanthropic support to build a greater University of Kansas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Clark
Senior Vice President, Chief Investment Officer & Treasurer
Recent News
Wichita Business Journal
2025-03-15
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