Strategic Technical Account Manager I jobs in United States
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ISG Technology LLC · 4 weeks ago

Strategic Technical Account Manager I

positionSalina, KS
timeFull-time
remoteOnsite
seniorityMid Level
date4+ years exp

ISG Technology LLC is seeking a Strategic Technical Account Manager I to manage customer relationships and enhance satisfaction. The role involves collaborating with internal teams to optimize solutions and ensuring service delivery excellence by monitoring performance metrics.

Information TechnologyIT InfrastructureSoftware

Responsibilities

Manage customer relationships and drive satisfaction through proactive communication and issue resolution
Collaborate with internal teams to optimize solutions and improve customer experience
Ensure service delivery excellence by monitoring performance metrics and identifying areas for improvement

Qualification

Bachelor's degreeTechnical operations experienceCustomer service experienceProactive attitudeCommunication skillsInterpersonal skillsWork independently

Required

Bachelor's degree in a related field (e.g., business, communications, computer science)
4-6 years of experience in technical operations or customer service
Strong communication and interpersonal skills
Proactive attitude and ability to work independently

Company

ISG Technology LLC

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ISG Technology empowers organizations to realize their full business potential with best-in-class technology solutions that enable the digital transformation needed to stay competitive in today's economy.
dateFounded in 1982
location
Overland Park, Kansas, USA
people-size201-500 employees
web-link
https://www.isgtech.com

Funding

Current Stage
Growth Stage

Leadership Team

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Ben Foster
President & CEO
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Company data provided by crunchbase