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Confidant · 3 weeks ago

Senior Manager, Corp Comms/Tech

New York, NY

Full-time

Hybrid

Mid, Senior Level

$82K/yr - $95K/yr

4+ years exp

Confidant is a creative and strategic communications agency seeking a Senior Manager, Corp Comms & Tech to work on global e-commerce and online services tech accounts. This role focuses on corporate communications, media relations, and thought leadership initiatives to promote clients’ stories across various channels.

AdvertisingMarketingPublic Relations

Responsibilities

Assist with Implementing comprehensive communications campaigns with a specific focus on thought leadership, media relations, executive visibility and corporate storytelling

Help conceptualize, develop and deliver commercially astute, insightful reputation management, communications and digital strategies for clients.generating proactive ideas and value beyond the scoped work when appropriate

Assist team leads with developing executive positioning platforms and executive visibility strategies to deploy across paid, earned, owned and social channels to reach priority stakeholders; strong understanding of digital executive visibility strategy and content (LinkedIn and Instagram)

Help manage day-to-day operations of specific accounts, including coordination of integrated workstreams, client communication and team management

Contribute to the agency's new business proposals; participate in new business presentations

Stay ahead of the changing media and creator landscape, nurturing strong relationships with traditional, digital, emerging and niche outlets; regularly share insights and recommendations with clients and internal teams

Leverage AI and emerging technologies (e.g., media intelligence, trend forecasting, content development, reporting and workflow automation tools) to inform strategy, optimize outreach, streamline processes and enhance results

Willing and able to fuel and implement fresh thinking, push boundaries, and experiment - always looking for the “wow” factor for clients

Qualification

Media relationsCorporate communicationsThought leadershipAI-powered toolsStrategic planningE-commerce experienceAnalytical skillsInterpersonal skillsProblem-solvingCollaboration

Required

4+ years' experience (a mix of agency and in-house experience is welcome) working on technology companies' corporate stories, including workplace, e-commerce, product development, customer support, consumer research, executive visibility and thought leadership –both for challenger and established brands

Collaborative spirit, with a strong understanding of how to communicate with teams and the ability to manage internal and external (client) expectations

Strong interpersonal skills, with proven effectiveness in helping drive complex multi-stakeholder planning processes, driving cross-team programs to desired results

Excellent strategic understanding of both traditional and modern corporate communications, integrating strategic planning, analytics and creative to develop and execute integrated media campaigns

Understand a variety of research tools and techniques and how to turn research – primary and/or secondary – into client insights, strategies, and tactics across internal and external channels to build reputation and brand trust

Comfortable using AI-driven tools and platforms to support research, trend analysis, media targeting, content development, reporting and optimization; curiosity to continuously test and adopt new technologies

Stellar communication, writing, and presentation skills

Self-starter, solution-oriented, and an agent of change

Willing to help set strategy, and implement, as needed; displays strong analytical and problem-solving skills

Flexibility to work both independently and in a dynamic, high energy, team-oriented atmosphere

Comfortable working across industries

Preferred

Prior work with an emerging media platform or creator economy client is a big bonus

Experience with physical AI, robotics, e-commerce, and/or an emerging media platform (in the creator economy space) is a big bonus

Strong media relationships with an emphasis on corporate, business, finance and technology press

Deep experience securing opportunities for clients at top-tier business and industry conferences/events, on speaking panels, and in business membership groups