Century HVAC Distributing ยท 3 weeks ago
Inside Sales Representative/Warehouse Associate
Century HVAC Distributing provides HVAC solutions to licensed contractors and commercial properties. The Inside Sales Representative is responsible for greeting customers, taking orders, and ensuring customer satisfaction while supporting warehouse operations.
CommercialHeating Ventilation and Air Conditioning (HVAC)Residential
Responsibilities
Greet customers and take orders for HVAC products and supplies
Assist with warranty returns and credits, as well as handle customer inquiries regarding products and services
Offer friendly and efficient service to maximize customer satisfaction
Ensure that customers receive the correct products in the right quantities and on schedule
Work well in a team-oriented environment
Develop pricing proposals for orders received via phone, email, or the counter
Facilitate sales transactions through credit cards, cash, or checks while ensuring that customers are verified as authorized personnel of the company
Ensuring the overall appearance of the branch showroom, warehouse, and surrounding grounds is well-maintained
Process credits for items that have been returned in accordance with company policy
Support warehouse staff in retrieving and organizing sold items
Continuous engagement with internal teams concerning order releases and product assistance
Guarantee that all customers exit the store with a sense of satisfaction
Focus on safety first and ensuring the well-being of yourself and other employees, and the overall operations
Qualification
Required
High school diploma or equivalent
6 months of sales experience
Always maintaining safety awareness
The ability to meet deadlines and prioritize daily task
Must have basic computer skills for inventory management
Problem solving, promptly identify and resolve issues to ensure a steady workflow
Strong attention to detail and organizational skills
Exceptional customer service, communication and teamwork skills
Basic mathematical skills (addition, division, multiplication and subtraction)
Proficiency in comprehending guidelines
Must be able to lift 50lbs
Preferred
HVAC knowledge
Basic understanding of air conditioning and heating knowledge
Benefits
Voluntary Benefits: Medical (EPO & HSA Options), Dental, Vision, Life Insurance, Short Term Disability)
Century Employee Relief Fund that provides financial assistance to employees in times of need
401(k) Retirement Program with Company Match
Paid Time Off & Paid Holidays
Employee Quarterly Performance Incentives
Employee Referral Bonuses
Annual Profit-Sharing Bonus
Employee Training & Development Online Courses
College/Trade/Technical School Tuition Reimbursement
College/Trade/Technical School Scholarship Opportunity for Employees & Families
No-Cost Financial Advisory Consultation
Complimentary New Hire Century Shirts & Annual Replenishment of Company Apparel Spending Account
Heath & Wellness Nutrition Program options
Discounted Gym Membership Fitness Program
Tenure Recognition & Individual Achievement Awards
Company-wide event for the annual bonus distribution
Company
Century HVAC Distributing
Century HVAC Distributing supplies HVAC equipment, parts, and related services to contractors and businesses.
Funding
Current Stage
Growth StageLeadership Team
Dennis Bearden
CEO & Founder
Company data provided by crunchbase