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Piedmont Airlines · 17 hours ago

Customer Service Agent, Cross Functional (Part-Time)

Provo, UT

Part-time

Onsite

New Grad, Entry Level

$18.25/hr - $18.25/hr

Piedmont Airlines is a company passionate about aviation, seeking a motivated Customer Service Agent to join their Ground Handling Department. The role involves assisting passengers with boarding and disembarking flights, monitoring computerized passenger boarding, and ensuring excellent customer service in a dynamic environment.

Air Transportation

Responsibilities

Assist passengers in boarding and disembarking flights

Monitor computerized passenger boarding

Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors

Change customer flight itinerary and seat assignments as required

Operate the Jetway

Load and unload baggage and cargo

Operate motorized service vehicles and equipment

Guide and park aircraft

Perform cabin maintenance tasks

Work together as a team to provide excellent customer service and meet corporate objectives

Qualification

Customer serviceEffective communicationBasic computer knowledgeOrganizational skillsMultitaskingPrevious airline experienceFront-line customer serviceTeamwork