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Starfish Computer Corporation · 1 day ago

Business Development Representative

North Olmsted, OH

Full-time

Hybrid

New Grad, Entry Level

Starfish Computer Corporation is a technology company seeking a Business Development Representative responsible for generating new business opportunities. The role involves sales outreach, marketing support, and maintaining relationships with potential customers to meet revenue goals.

Cloud ComputingInformation ServicesInformation Technology

Responsibilities

Be the first point of contact between the prospect and Starfish Computer

Develop new business opportunities by contacting and creating relationships with potential customers

Meet monthly cold calls/contacts and qualified opportunities goals to ensure Company revenue objectives are met

Provide sales activity statistics and KPI progress

Field inbound inquiries via telephone and email

Qualify leads as they become available

Manage the distribution of content to generated marketing lists

Coordinate set up, scheduling, and making appointments for meetings between prospects and Starfish sales representatives although conducting these meetings is not this person’s responsibility

Tailor marketing materials for sales outreach

Create content that is specific and related to market trends/current events

Manage the distribution of content to established prospect base

Track and measure results of marketing campaigns in organized reports

Document successes and failures for alterations of future marketing efforts

Maintain a well-organized CRM database for account management and reporting

Prepare reports and presentations for weekly/monthly sales meetings

Generate customer facing content and reports/presentations when necessary

Provide sales and revenue statistics/measurables

Report to management on sales results

Prepare RFQ responses for customers utilizing bid platforms – government entities, municipalities, etc

Qualification

Customer engagementClient relationship managementSales outreachCRM database managementMarketing campaign trackingTechnical resource leverageKnowledge transferProfessional interactionService order managementBachelor's degreeLeadership skillsTime managementCommunicationTeam collaborationPositive attitude

Required

A passion for customer engagement, including deep curiosity and penetrating intellect, able to quickly understand client priorities and needs and align Starfish Computer Corporation's solutions and efforts with those client objectives

A proven track record of building excellent client rapport, and the ability to cultivate and manage senior-level relationships in small and medium sized organizations

Comfortable working in an ambitious, fast paced technology company experiencing rapid growth. This requires self-direction and flexibility to navigate the evolving business landscape

Must be able to work independently and/or in a team environment both at Starfish Computer Corporation and at client locations

Strong leadership skills to act as the client's trusted advisor while leveraging technical resources

Self-motivated and accountable to own client issues to resolution

Solid time management and organizational skills to efficiently complete assigned tasks

Excellent communication skills to ensure successful resolution of client issues and to participate and assist in the creation of comprehensive documentation

Ability to provide knowledge transfer to other members of the support team

Ability to interact professionally with a diverse group of colleagues and clients

Ability to work on site at client locations with respect to client's work environment and staff

Capable of maintaining a positive direction and attitude when facing even challenging situations and frustrated or disgruntled clients

Proficiency with ticket or service order management systems

A Bachelor's degree or equivalent work experience