Hawaii Pacific University · 2 weeks ago
Business Office Services Coordinator
Honolulu, HI
Full-time
Onsite
Entry Level
$16.83/hr - $20.19/hr
2+ years expHawai'i Pacific University is designated as an Alaskan Native and Native Hawaiian Serving Institution. The Business Office Services Coordinator is responsible for managing front-desk operations, assisting students and families, and ensuring high-quality customer service for the Business Office.
Higher Education
No H1B
Responsibilities
Managing front-desk operations
Greeting visitors
Assisting students and families
Processing student payments
Handling incoming departmental payments
Distributing checks and p-cards
Responding to inquiries related to student accounts and University disbursements
Ensuring consistent availability and responsiveness to the University community for all Business Office functions
Maintaining a high standard of service to students, families, and campus partners through in-person, phone, email, and other communication channels
Qualification
Required
High school diploma or equivalent
At least 2 years of experience in customer-facing roles such as cashiering, administrative support, or front-desk operations
Experience using Microsoft Office Suite (Excel, Word, Outlook, Teams)
Experience with accuracy in handling financial transactions and sensitive data
Strong verbal and written communication skills
Basic math and calculation skills
Candidates must be legally authorized to work in the United States. Visa sponsorship and relocation allowance is not available for this position
Report to work obligations to support the department and may require work during HPU's winter break, if necessary
Preferred
Associate or bachelor's degree in business administration, accounting, or a related field
Experience in higher education or financial services, particularly in student billing or accounts payable/receivable
Familiarity with ERP systems such as Ellucian Banner, PeopleSoft, SAP, or Oracle, especially for payment processing or recordkeeping
Demonstrated ability to manage multiple inquiries while maintaining professionalism and accuracy
Strong problem-solving skills and a proactive approach to customer service
Company
Hawaii Pacific University
Hawaii Pacific University is a school in Honolulu.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeffrey Blake Rich
Vice President, Chief Marketing and Communications Officer
Recent News
2025-07-22
2025-03-27
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