Finance Implementation & Customer Success Manager (Hiring Anywhere) jobs in United States
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JustPaid · 2 weeks ago

Finance Implementation & Customer Success Manager (Hiring Anywhere)

JustPaid is a modern AI-powered quote-to-cash and accounts receivable platform for startups and fast-growing companies. The Finance Implementation & Customer Success Manager will support customers in implementing and adopting JustPaid, ensuring successful onboarding and ongoing support to drive product adoption and customer satisfaction.

Artificial Intelligence (AI)Financial ServicesSoftware
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H1B Sponsorednote

Responsibilities

Lead end-to-end customer implementations, from onboarding and configuration through full go-live
Understand each customer’s revenue model, billing workflows, and finance stack, and configure JustPaid accordingly
Migrate and validate customer data related to quotes, contracts, invoices, and customers
Train finance and operations teams to confidently use JustPaid in their day-to-day workflows
Serve as the primary point of contact for assigned customers during implementation and post-launch
Drive product adoption, identify workflow improvements, and surface expansion opportunities
Partner with Product and Engineering to relay customer feedback, bugs, and feature requests
Help define and refine implementation best practices, templates, and internal documentation

Qualification

Finance expertiseCustomer successImplementation experienceNetSuiteQuickBooksXeroStripeHubSpotSalesforceExcelGoogle SheetsProactiveProblem-solvingCommunicationDetail-oriented

Required

3+ years of experience
2+ years in finance, accounting, audit, revenue operations, or financial systems
Strong understanding of billing, invoicing, AR, revenue workflows, or quote-to-cash processes
High technical aptitude and comfort learning new systems quickly
Solid Excel / Google Sheets skills
Ability to translate messy real-world finance workflows into clean system configurations
Proactive, ownership-driven, and comfortable working in a fast-moving startup environment
Detail-oriented, with the ability to manage multiple implementations at once
Clear, confident communicator who can work directly with senior finance leaders
Problem-solver who enjoys untangling complexity and building better systems
Growth-oriented mindset with a desire to continuously improve how things work

Preferred

2+ years in customer success, implementation, or solutions consulting for a B2B SaaS product
Strong preference for candidates with hands-on experience supporting finance teams
Bonus: experience with tools like NetSuite, QuickBooks, Xero, Stripe, HubSpot, or Salesforce

Company

JustPaid

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JustPaid provides AI-powered accounts receivable software.

H1B Sponsorship

JustPaid has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)

Funding

Current Stage
Early Stage
Total Funding
$5.9M
Key Investors
Y Combinator
2024-11-19Series Unknown· $1.9M
2023-06-27Seed· $3.5M
2023-04-05Pre Seed· $0.5M

Leadership Team

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Daniel Kivatinos
CEO and Co-Founder
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Vinay Datta Pinnaka
Co-Founder and Founding Engineer
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Company data provided by crunchbase