Virtuozzo · 1 month ago
IT engineer
United States
Full-time
Remote
Mid LevelVirtuozzo is a pioneer in software for hosting providers and cloud services, delivering a broad portfolio of IaaS, PaaS, and SaaS solutions on top of our cloud infrastructure. The IT Engineer will join the IT & Cloud Operations team to maintain secure, reliable, and efficient platforms, involving automation, incident resolution, and helpdesk support.
CleanTechCloud InfrastructureInformation Technology
Responsibilities
Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls)
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch)
Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups
Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA)
Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks
Drive performance tuning, load testing, and reliability KPIs
Participate in the on-call rotation
Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD)
Document data center infrastructure, standards, and operational procedures
Qualification
Required
Minimum experience: Mid-level
Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls)
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch)
Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups
Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA)
Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks
Drive performance tuning, load testing, and reliability KPIs
Participate in the on-call rotation
Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD)
Document data center infrastructure, standards, and operational procedures
Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills
Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls)
Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration)
Automation tools; scripting in Bash and/or Python
Familiarity with Microsoft 365 and identity/SSO/MFA
Clear communication in distributed teams; English B1+
Preferred
Certifications such as RHCSA, RHCE, RHCA, or similar
Previous experience in an IT helpdesk or support role
Cloud: OpenStack experience is preferred
Benefits
Competitive compensation and support for professional development.
Other perks and engagement opportunities, depending on your location and type of contract
Share options
Referral bonuses
Company
Virtuozzo
Virtuozzo The scale and scope of a well-established business with the entrepreneurial energy and focus of a start-up.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Itay Nebenzahl
Chief Financial Officer
Mike Ryabichev
CFO&COO
Recent News
2025-12-12
The Register
2025-06-21
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