Southern States Toyotalift · 1 month ago
Parts Associate
Southern States Material Handling is a leader in the material handling industry, specializing in providing solutions for their customers. The Parts Associate role involves supporting customers by supplying parts and accessories, processing parts needs, and maintaining an effective parts inventory.
Responsibilities
Promptly respond to incoming parts inquiry calls and efficiently process customer orders
Assist and interact with walk-in customers, supporting parts needs & providing exceptional customer service
Responsible for replenishment of technician vans, company, and customer parts lockers, ensuring inventories are accurately maintained
Ensure inventory accuracy and timeliness by performing daily cycle counts, managing stock orders, verifying proper receipt and storage of incoming parts, and maintaining accurate inventory records
Fulfill daily parts requests by processing orders promptly and efficiently to support operational needs
Lookup parts in inventory and electronic catalogs supplying the correct part identification and retrieval
Create sales quotes and invoices providing accurately priced parts and accessories
Monitor and review open purchase orders daily to ensure accuracy and timely fulfillment, escalating any issues such as backordered or unavailable parts through the appropriate channels as necessary
Accurately receive purchase orders by inspecting parts, entering data into the ERP system closing purchase orders upon completion, properly stocking items, and maintaining a clean, organized inventory
Adhere to all company safety and compliance regulations and company policy
Additional duties may include occasionally delivering parts to customer locations, pressing tires, and preparing displays
Qualification
Required
Ability to type 25+ wpm
Proven Customer service skills, including telephone etiquette, supporting both internal and external customers
Excellent communication skills both written and oral
Excellent organizational skills
High school diploma or GED
Ability to lift, push and pull up to 55 pounds regularly
Ability to work on your feet for extended periods of time
Preferred
1-2 years of experience in parts sales or inventory-related work preferred; experience in material handling or industrial parts is a plus
Forklift or material handling parts sales experience or product knowledge is highly desirable
Experience in shipping and receiving a plus
Benefits
401(k) with company matching
Dental insurance
Health insurance
Vision Insurance
PTO and Vacation
Paid Holidays
Flexible Spending Account
Life Insurance
Tuition Reimbursement
Company
Southern States Toyotalift
Southern States TOYOTAlift is a transportation company offering forklifts and lift trucks.
Funding
Current Stage
Late StageLeadership Team
Recent News
Seattle TechFlash
2025-08-13
2025-03-31
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