Ticket Crushers, A Law Corporation · 1 month ago
Case Manager/Legal Assistant - Bilingual
San Antonio, TX
Full-time
Onsite
Entry, Mid Level
2+ years expCrisprecruit is looking for a dedicated Case Manager/Legal Assistant at the Law Office of Israel Garcia, a firm focused on personal injury advocacy. The role involves managing client cases with compassion and precision, overseeing case progression, and ensuring effective communication with clients and stakeholders.
ConsultingLaw EnforcementLegalProfessional Services
Responsibilities
Document Organization: Scan, classify, and organize correspondences and client documents, ensuring all files are accurately maintained and easily accessible
Case Management: Oversee the progression of cases by reviewing client files, identifying action items, and managing appointments, court dates, and deadlines. Ensure all case-related activities are organized and timely, preventing delays or missed obligations
Claims Coordination: Open and manage insurance claims (third-party, first-party, health insurance, Medicare, etc.)
Client Relationship Management: Provide compassionate support as the primary point of contact for clients, keeping them informed, addressing their questions, and guiding them through the legal process with empathy and professionalism
Stakeholder Coordination: Facilitate clear and professional communication with insurance adjusters, medical providers, and other stakeholders to gather necessary information, relay updates, and ensure seamless coordination throughout the case process
Drafting and Correspondence: Prepare and review legal documents, such as letters of representation, settlement demand packets, and other case-related communications, ensuring accuracy and professionalism
Property Damage Support: Assist in resolving property damage claims by coordinating with insurance adjusters and repair providers, ensuring all necessary documentation is completed and cases progress without delays
Case Preparation: Assist in preparing exhibit notebooks and organizing case files for litigation
Problem Solving: Identify case blockers and work proactively to resolve them, ensuring timely closures
Qualification
Required
Minimum of two years of experience in Texas personal injury case management, with a comprehensive understanding of auto accident claims, including property damage, bodily injury, liability, insurance coverages and exclusions, uninsured/underinsured motorist policies, and personal injury protection coverages
Proficient in Microsoft Office, Outlook, Excel, and Adobe
Effectively manages tasks and deadlines, ensuring nothing falls through the cracks
Demonstrates a meticulous approach to work, ensuring all tasks are completed accurately and diligently
Thrives in a collaborative environment, working effectively with colleagues to achieve shared goals while contributing positively to the team dynamic
Operates independently with confidence and is self-motivated to take initiative and drive tasks to completion without constant supervision
Demonstrates accountability in all responsibilities, with a commitment to punctuality, work ethics, and meeting deadlines consistently
Loves working with people and helping clients; takes pride in delivering high-quality work and exceptional customer service
Excellent verbal and written communication skills, including the ability to interact effectively with clients and adjusters
Preferred
Bilingual: Fluency in Spanish and English is highly preferred
Having experience with Filevine or ProDoc Small Office Suite is a plus
An attorney letter of recommendation and professional references are a strong plus
Benefits
Comprehensive Health Care: Enjoy 100% employer-paid medical, dental, and vision insurance after just 90 days.
Generous Paid Time Off (PTO): Start with 40 hours after one year, increasing to 80 hours after three years, and 120 hours after five years.
Overtime Opportunities: Earn time and a half for overtime, providing extra earning potential without mandatory requirements.
Company
Ticket Crushers, A Law Corporation
The experienced attorneys at Ticket Crushers, the Bay Area's premier Traffic and DUI Law Firm represent clients throughout the San Francisco Bay area for Traffic Violations, Criminal Defense, and Driving Under the Influence ("DUI") charges.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Christopher D'Anjou
Attorney At Law/Managing Partner
Stephanie Martinez
Chief Operations Officer
Recent News
Heidelberg Materials North America
2025-06-03
Company data provided by crunchbase