Pixelogic Media · 2 weeks ago
Project Manager - Temporary
Burbank, CA
Full-time
Onsite
Mid Level
$75K/yr - $90K/yrPixelogic Media Partners, LLC provides technology solutions to the entertainment industry, and they are seeking a temporary Project Manager. The role involves managing the creation and delivery of digital media projects, ensuring high quality and timely delivery while building strong client relationships and collaborating with operational teams.
Media and EntertainmentQuality AssuranceSoftware
Responsibilities
Manage the creation and delivery of digital video and audio files to digital storefronts such as iTunes, Netflix and Amazon
Manage multiple projects from client(s) order to delivery completion, focusing on highest quality and on time delivery
Establish a solid understanding of specific client specifications and needs
Build strong working relationships with clients and deliver world class customer service
Manage, monitor, and update all timelines, setting realistic expectations for day to day deliveries and communicating clearly with clients and internal operations
Work with the billing team to ensure projects are billed correctly and on time to clients
Perform order entries based on client requests and ensure data accuracy in all internal and external systems
Provide strategic solutions to any issues that may arise with clients
Collaborate with operational teams to build processes and make sure workflows operate smoothly and efficiently
Identify areas of opportunity to enhance clients' experience and work closely with other department leaders to drive initiatives and to execute on those opportunities
Support Pixelogic's vision and represent the best interests of both the customer as well as the company
Abide by security policies and protect information entrusted to you
Document processes to use as training guides (including video trainings)
Utilize dashboards, reports and metrics to monitor production milestones and status
Help build and evolve the company and team culture
Participate in capacity planning process for your customers, ensuring accuracy in rolling demand versus capacity forecasts
Participate in Corrective Action Report (CAR) process for client rejections and other issues to ensure proper processes/procedures are always in place to prevent issues from happening and especially recurring
Participate in Operational Initiatives (OI's) in collaboration with technology, operational and admin teams to continuously improve workflows related to your accounts
Qualification
Required
Solid organizational skills, including multitasking and time-management
Collaborative thinker who works well in a team
Experience in media industry and post-production workflows
Passionate about customer experience and customer service excellence
Excellent communication skills with technical and non-technical individuals
Deep sense of urgency and ability to work in a fast-paced environment with high volume
Problem solver with creative and innovative approach with ability to think out of the box
Outstanding attention to detail and ability to plan complex projects with urgency
A positive attitude when experiencing obstacles and enthusiastic to get things done
Preferred
Bachelor's degree preferred
Localization (subtitling, dubbing) and/or digital media and mastering experience preferred
Company
Pixelogic Media
Pixelogic Media is a media production company that distributes solutions for the entertainment industry.
Founded in 2016
501-1000 employees
H1B Sponsorship
Pixelogic Media has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$45.7MKey Investors
Imagica GroupPraesidian Capital
2020-10-13Series Unknown· $15M
2020-10-01Acquired
2019-04-01Corporate Round· $20.5M
Leadership Team
Holger Hendel
Managing Director EMEA
J
John Suh
Co-President
Recent News
2023-07-19
Company data provided by crunchbase