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T5 Data Centers · 3 months ago

Assistant Critical Facilities Manager

Dalton, GA, USA

Full-time

Onsite

Mid, Senior Level

3+ years exp

T5 Data Centers is dedicated to providing high-quality data center solutions for enterprise and hyperscale customers. The Assistant Critical Facilities Manager will oversee the operation and maintenance of critical data center infrastructure, ensuring safety and reliability while supporting a team of technicians. This role involves managing environmental conditions, responding to emergencies, and assisting in the development of facilities standards and policies.

Data CenterEnterpriseReal EstateSecurity

Responsibilities

Assist the CFM in managing the operation and maintenance of critical and non-critical data center infrastructure, equipment, and systems

Assist the CFM in building a staff of CFTs with the necessary skill sets to accomplish data center operations that deliver total availability (100% uptime) while minimizing risks for T5’s customers

Manage power and cooling capacity and monitor environmental conditions within the data halls

Work shifts to support 24x7 data center operations, have flexibility in work hours to cover other shifts and support maintenance activities, as needed

Provide on-call support and respond to all data center emergencies 24x7, including on site response outside of scheduled shifts

Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and communicate issues to management and customers

Assist the CFM in a lead-capacity coordinating data center construction and commissioning and overseeing the transition from construction to sustainable operations

Review results from preventive maintenance inspections and provide guidance on how to address issues found

Determine actionable items to address Quality Control review results

Assume an ownership stake in the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS)

Ensure that T5FM standards for using the Computerized Maintenance Management System (CMMS) use are being adhered to by all staff

Oversee accuracy and completeness of the CMMS, produce operational reports as needed

Enforce strict adherence to customer SLAs and change control activities

Assist as requested with the development and enforcement of Data Center standards and policies

Responsible for scheduling, coordinating, and reviewing work handled by outside contractors and vendors

Assist with managing client relationship and growing the business at assigned site

Assist and plan with clients on facilities issues and resolutions

Manage access to the Data Center(s) ensuring that the appropriate access control lists are maintained and reviewed regularly

Assist the CFM in managing site safety and environmental compliance

Assist the CFM in performing resource planning, cost estimation, and budget development

Assist in managing the facilities budget

Assist CFM with managing facilities support and operations staff

In the absence of the CFM, assume a leadership role with limited authority

Assist with site-tours for current and future customers as-required

Assist with coordination with all other groups (development, marketing, etc.) as needed

Manage CFT work-schedules and assignments

Manage special projects as assigned

Adhere to all federal and local safety laws

Complete other such duties consistent with your role as you may be assigned by T5FM management

Qualification

Data center managementColocation experienceElectrical systems knowledgeBudget managementPreventive maintenance programAnalytical skillsService attitudeCommunication skillsDecision-making skills

Required

Bachelor's Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent being 3-5 + years' experience in mission critical environments

Minimum 1-year direct management of non-exempt shift based employees

Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers

Strong analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solution

Solid understanding of budgets and financial topics

Able to prioritize work based on business and customer demands

Able to work within middle to upper levels of the organization

Able to articulate concepts and ideas to a non-technical audience

Participate in and contribute to customer-requested business reviews and audits

Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management

Able to read and understand complex drawings, systems and other documentation

Experience creating, managing, and maintaining service catalogs and SLAs

Knowledge of critical systems monitoring and change control

Experience creating and managing a critical infrastructure preventive maintenance program

Takes responsibility for actions and is transparent in dealing with internal and external partners / stakeholders