Mitsubishi Motors North America, Inc. · 1 month ago
District Parts & Service Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expMitsubishi Motors North America (MMNA) is seeking a District Parts & Service Manager to join their South Region Aftersales team. The DPSM will be responsible for managing dealer parts and service departments, ensuring adherence to policies and fostering long-term relationships with dealers in the assigned district.
AutomotiveElectric VehicleManufacturing
Responsibilities
Regularly contact dealerships and communicate, implement, and administer Parts and Service Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement
Monitor and advise regional management of dealers’ adherence to policies and procedures in such areas of Parts Sales, Parts Inventory Control, Service Training, Warranty Administration, Consumer Relations, Customer Satisfaction, etc
Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, market penetration, and dealer parts and service profitability
Provide guidance and training to dealership personnel in Inventory Control, Service Training, Warranty Administration, Consumer Relations, etc
Provide automotive technical guidance/recommendations to dealership service personnel
Provide written and verbal communication to zone and corporate management on dealer’s performance
Process, resolve and close customer inquiries
Regular Travel to dealers
Other duties as assigned or requested
Qualification
Required
5+ years of professional exempt level automotive retail/wholesale experience including 3+ years as a District Parts/Service Manager
Prior automotive retail sales experience such as Service Representative, Service/Parts Manager, etc
Prior automotive wholesale experience in positions such as Warranty Auditor, Customer Service, etc
ASE certification in four or more areas
Must maintain a valid unconditional driver's license and an approved driving record
Benefits
401k with company match
Mitsubishi Lease Program
Comprehensive healthcare coverage, including medical, dental, and vision plans
Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required
Assigned vehicle, contingent upon a satisfactory driving record
401(k) with Company match and annual contributions based on years of service
Professional development opportunities, including training, tuition reimbursement, and employee resource groups
Up to 30 days of paid time off, including holidays, vacation, and other leave options
Company
Mitsubishi Motors North America, Inc.
Explore Mitsubishi Cars, Crossovers & Electric Cars. Build, Price, and Locate Today!
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Frans Jack Vossenberg
Regional Vice President
James Jimmy Scarboro
Vice President-Southeast Region
Recent News
2026-01-09
Mobile World Live
2026-01-08
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