Project Manager 1 - Customer Success jobs in United States
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IFG - International Financial Group ยท 2 weeks ago

Project Manager 1 - Customer Success

IFG - International Financial Group is seeking a Project Manager 1 for their Customer Success Unit. The role involves program management, project management, and change management tasks while driving customer health programs and supporting cloud/AI innovation initiatives.

Staffing & Recruiting
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Growth Opportunities

Responsibilities

Program Manage Reactive Accountability priorities, community calls, create content, follow up on actions
Creating documentation and presentation decks
Analyzing trends, identifying productivity improvements, and running pilots
Collaborating with stakeholders across various solution areas
Removing blockers and supporting both proactive and reactive customer engagements

Qualification

Program ManagementStakeholder ManagementVisual DocumentationChange ManagementCommunication Skills

Required

At least 2 years of experience
Bachelor's degree is important
Strong Program Management (2 years): Ability to drive and execute programs
Relationship/Stakeholder Management (2 years): Proven experience managing and collaborating with diverse stakeholders
Visual Documentation & Presentation Creation (2 years): Skilled in creating clear, impactful documentation and presentation decks

Preferred

Program management certifications (PMP/PMI)

Company

IFG - International Financial Group

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IFG is a global professional services firm providing customized human capital solutions on a managed, outsourced, project, project-to-hire, contingent and retained full-time search basis.

Funding

Current Stage
Growth Stage

Leadership Team

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Joe T.
Managing Partner
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Company data provided by crunchbase