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HOMEBANK · 4 weeks ago

Customer Service Representative - PT - Lake St Louis

HB LSL - OFALLON, MO 63368

Full-time

Onsite

New Grad, Entry Level

HOMEBANK is seeking a part-time Customer Service Representative to work in O'Fallon, MO. This role involves handling customer transactions, cash management, and demonstrating digital banking solutions while ensuring compliance with cash handling procedures.

BankingCommercialFinancial ServicesLending

Responsibilities

Receives and verifies cash from customers and follows all cash handling procedures

Accurately reconciles cash drawer daily including scanning of all images

Processes customer transactions: Loan payments, deposits, withdrawals, cash checks, and monetary instruments

Receives and verifies checks, examines items for appropriate endorsements and completes hold requests as needed

Understands and is able to Navigate NuPoint Core System

Navigates the S drive according to job duties

Accurately process savings bonds for redemption

Processes cash advances

Able to accurately complete a check order form

Effectively demonstrate digital solutions to customers or potential customers

Understand and operate technically advanced banking equipment such as cash recyclers and coin counters as available in your branch

Basic knowledge and navigation skills of Internet banking and Mobile App

Basic digital equipment knowledge

Annually participate in Robbery/Security training

Read and attest to both the Employee Handbook and the Business Continuity Plan

Complete mandatory online training course

Qualification

Customer service skillsCommunication skillsPC based teller softwareBasic digital equipment knowledgeComputer skillsEmail operationInterpersonal skills