Logistics Coordinator - 2nd Shift (10:00 AM - 6:30 PM) jobs in United States
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Spot Freight ยท 3 weeks ago

Logistics Coordinator - 2nd Shift (10:00 AM - 6:30 PM)

Spot is a logistics company that provides 24/7 support and seeks a Logistics Coordinator to manage customer shipments. The role involves tracking shipments, resolving issues, and ensuring customer satisfaction through excellent service and communication.

Logistics

Responsibilities

Route shipments in the most cost-effective manner
Tracking/tracing shipments while resolving any shipping errors
Provide excellent customer service to both business customers and carriers
Ability to perform a high volume of outbound calls
Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction
Communicate any transit issues to respective parties and provide solutions

Qualification

Customer service experienceProblem-solving skillsCall center experienceCommunication skillsCollaboration

Required

Previous customer service or call center experience is required
Excellent problem-solving skills required
Highly collaborative and values constant improvement

Preferred

College degree or currently pursuing a degree is preferred

Company

Spot Freight

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The industry leader in logistics services,

Funding

Current Stage
Growth Stage

Leadership Team

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Andrew Krop
Chief Financial Officer & Chief Operating Officer
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Taylor D.
Human Resources Business Partner- Southeast
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Company data provided by crunchbase