Spot Freight ยท 3 weeks ago
Logistics Coordinator - 2nd Shift (10:00 AM - 6:30 PM)
Spot is a logistics company that provides 24/7 support and seeks a Logistics Coordinator to manage customer shipments. The role involves tracking shipments, resolving issues, and ensuring customer satisfaction through excellent service and communication.
Logistics
Responsibilities
Route shipments in the most cost-effective manner
Tracking/tracing shipments while resolving any shipping errors
Provide excellent customer service to both business customers and carriers
Ability to perform a high volume of outbound calls
Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction
Communicate any transit issues to respective parties and provide solutions
Qualification
Required
Previous customer service or call center experience is required
Excellent problem-solving skills required
Highly collaborative and values constant improvement
Preferred
College degree or currently pursuing a degree is preferred
Company
Spot Freight
The industry leader in logistics services,
Funding
Current Stage
Growth StageLeadership Team
Recent News
Company data provided by crunchbase