Health-E Commerce · 5 days ago
Sr. Product Manager - Telehealth
United States
Full-time
Remote
Mid, Senior Level
$140K/yr - $180K/yr
4+ years expfsastorecom is seeking a Sr. Product Manager to lead the execution and scaling of new telehealth services and programs. This role involves developing product strategy, managing the telehealth user journey, and ensuring compliance with regulations while collaborating with various teams to enhance customer experience.
E-CommerceHealth CareWellness
Responsibilities
Develop product strategy for telehealth-connected offerings and workflows
Define and maintain a prioritized roadmap aligned with business initiatives
Identify opportunities to improve conversion, revenue, and customer experience
Design and manage the telehealth user journey including scheduling, intake, provider review, and follow-up
Partner with engineering to integrate with telehealth platforms, EHR systems, or third-party API’s
Collaborate with Marketing & CX to ensure clear customer workflows and messaging
Define features such as appointment flow, documentation delivery, payment logic, and customer notifications
Build and manage the end-to-end Experience (Customer < Provider < document issuance < storage & retrieval)
Ensure HIPPA, PHI, and regulatory compliance in collaboration with Legal & Compliance
Work with providers and/or telehealth partners to establish review processes
Create scalable, secure, and auditable workflows for ongoing use
Qualification
Required
Minimum of 4-7+ years of Product Management experience, including hands-on work in Digital Health, Telehealth, or HealthTech environment
Been part of a 0-1 Product build and has experience around subscription Product required
Experience building or integrating telehealth or digital intake workflows required
Strong understanding of regulated data handling, privacy, and security best practices
Experience working with engineering on API integrations and platform builds
Bachelor's degree in Project Management, Computer Science or a related field
Impeccable organization and time management skills
Even more important than being a problem-solver is being excellent at identifying problems (we can ideate on solutions after!)
Preferred
Familiarity with SFCC, SFDC, and SQL
Benefits
Discretionary Annual Bonus Eligibility: Up to 15%
Medical, Dental, Vision, and 401K with a company match
Dependent Care, FSA & HSA accounts
Paid Parental & Bonding Leave
Flexible PTO & office closure on all major holidays
Monthly wellness & internet reimbursements
Professional development including certification support & leadership coaching
Mental Health resources
100% remote within the United States
Must be able to work EST hours
Company
Health-E Commerce
Health-E Commerce is a family of brands that serve the 60+ million consumers with pre-tax health and wellness accounts.
51-200 employees
H1B Sponsorship
Health-E Commerce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Beecken Petty O'Keefe & Company
2024-06-18Acquired
2019-02-15Private Equity
2013-01-01Series Unknown
Leadership Team
Preston Farrington
Chief Executive Officer
Zack Peckham
Chief Financial Officer
Recent News
2026-01-13
Company data provided by crunchbase