BD · 1 month ago
Field Service Engineer - PART-TIME Omaha, NE
San Diego, CA
Full-time, Part-time
Onsite
Mid Level
$23.80/hr - $36.80/hr
3+ years expBD is one of the largest global medical technology companies in the world, dedicated to advancing health through innovative solutions. The Field Service Engineer will provide efficient field support for BD Pyxis Dispensing products, focusing on customer service, installations, and maintenance within a defined territory.
Health CareMedical DeviceTechnical Support
Responsibilities
Provide both remote and on-site technical support for BD Pyxis automated dispensing systems in healthcare facilities, including DHA/DoD facilities
Respond to, evaluate, and prioritize work orders; diagnose and resolve hardware and software system issues
Maintain ownership of work orders, escalating complex issues to team leadership when necessary
Implement preventive maintenance programs for equipment
Support Sales and Implementation teams as needed
Perform installations, in-servicing, repairs, preventive maintenance, calibration, and sales support
Maintain accurate small parts inventory and follow inventory control procedures
Provide detailed documentation of field activities, expenses, and time distribution
Participate in ongoing training to advance product knowledge and technical skills
Understand and follow corporate policies, including customer complaint handling and Medical Device Reporting
Qualification
Required
High School Diploma
3-5 years of combined Hardware/Software/IT experience supporting both proprietary and standard applications
Experience with 24x7 on-call support in a customer-facing/field service environment
Strong mechanical, computer, verbal, written, and time management skills
Proficiency with computer electronics, Windows OS, and networking
Valid driver's license that meets BD's auto safety standards
Ability to lift a minimum of 70 pounds
Preferred
Associate Degree in Healthcare Technology or other technical field
Customer Support Certification
Experience working as a hospital pharmacy technician
Experience in a hospital Bio-Med environment
Prior military Bio-Med experience
Automated Teller Machine (ATM) service experience
Benefits
Company vehicle
Opportunities for skill advancement
Approved training and development programs
Rewards and recognition opportunities
Valuable, competitive package of compensation and benefits programs
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Maureen Mazurek
Chief Sustainability and EHS Officer
Recent News
EIN Presswire
2026-01-09
Company data provided by crunchbase