Palmetto · 3 weeks ago
Solar Field Service Technician, Tampa
Tampa, Florida, United States
Full-time
Onsite
Mid Level
3+ years expPalmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. The Solar Field Service Technician role focuses on ensuring customer satisfaction by troubleshooting and repairing solar systems, while also supporting various service needs throughout the lifespan of a customer's solar system.
Clean EnergyCleanTechConsumer SoftwareEnergySoftware
Responsibilities
Provide onsite troubleshooting and repair of solar systems
Document visit and complete job close out report
Schedule site visits directly with the customer when required
Work with local field teams and central scheduling to optimize resolution times
Provide feedback to field team leadership, driving continuous improvement of Palmetto’s installation quality and execution
Assist with close out of pre-energization issues, ensuring customer projects are expertly executed and ready to generate power from Day 1 of permission to operate
Provide feedback to Palmetto’s Customer Experience team, working together to ensure Palmetto’s resolution of system issues provide not just satisfaction, but an experience they will brag about to their friends and family
Complete other tasks as needed, including but not limited to physical site surveys, inspections, and document collection
Be the key Palmetto field representative to deliver great quality, experience and performance of all Service and Installation work
Effectively communicate with homeowners on arrival times and confirmations on an as-needed basis
Maintain SLAs for service work site visits
Perform O&M work and monitoring support
Perform site surveys/site visits
Perform partner and internal field training
Perform safety and quality site audits and JCO reviews and manage/site inspections
Perform field installations including PV, storage, MPU or structural upgrade
Perform damage and claims investigations
Qualification
Required
3+ years of installing, repairing, and troubleshooting residential solar & storage systems
General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance
Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time
Ability to lift 50 pounds of weight frequently throughout the assigned workday
Ability to safely handle and maintain basic hand and power tools used for installation
Excellent communication skills and a professional demeanor
Attention to detail
Regular, reliable and predictable attendance
Ability to work well with others in a collaborative team environment
Must have a valid state driver's license
Must have a clean driving record
Preferred
Electrical License (only required in MA, a plus elsewhere)
General construction/framing experience is a plus
Electrical experience is a plus
Benefits
Unlimited PTO
Medical, dental, and vision coverage
Paid parental leave
Retirement plans
And more
Company
Palmetto
Palmetto accelerates the clean energy transition with software and financial services that make home electrification easy.
201-500 employees
H1B Sponsorship
Palmetto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (3)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$2.25BKey Investors
TPG Rise Climate FundSocial CapitalJP Morgan
2025-10-06Debt Financing· $420M
2025-01-17Debt Financing· $1.2B
2023-03-06Private Equity· $150M
Leadership Team
Shane Battier
Chief Culture Advisor
Recent News
altenergymag.com
2026-01-16
Company data provided by crunchbase