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Computerworld · 1 month ago

Network Operations Lead

Ashburn, VA

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Computer World Services is seeking a Network Operations Lead to manage the U.S. Customs and Border Protection’s Network Operations Center contract operational teams. The role involves overseeing NOC operations, ensuring network availability and performance, and supervising technical staff.

Information TechnologyNews

No H1B

U.S. Citizen Only

Responsibilities

Oversee day-to-day NOC operations, ensuring 24x7x365 coverage

Direct monitoring, troubleshooting, and performance optimization for LAN/WAN/WLAN infrastructure

Supervise NOC technicians and ensure SOP compliance

Coordinate scheduled maintenance, patching, and system upgrades

Interface with CBP government leads for operational updates and escalations

Qualification

Enterprise network administrationRoutersSwitchesNetwork monitoring systemsCCNP certificationITIL v3 certificationTeam supervisionTroubleshootingPerformance optimization

Required

Bachelor's in technical or engineering field

10+ years in enterprise network administration

Proven experience with routers, switches, firewalls, and load balancers

Expertise with network monitoring and ticketing systems

Preferred

CCNP/CCIE or ITIL v3 certification

DHS or Federal NOC experience

Company

Computerworld

Computerworld is a Denmark-based media source aimed at professional IT users and IT decision makers at all levels.

Founded in 1967

Framingham, Massachusetts, USA

51-200 employees

http://www.computerworld.com

Funding

Current Stage

Growth Stage

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