Kelly Science, Engineering, Technology & Telecom · 4 weeks ago
DocuSign CLM Specialist
Kelly Science, Engineering, Technology & Telecom is seeking a skilled DocuSign CLM Specialist with extensive experience in formerly SpringCM Professional to provide support, administration, and development for their contract lifecycle management platform. The ideal candidate will lead upgrades, ensure system efficiency, troubleshoot issues, and collaborate with various business teams to optimize platform use.
Responsibilities
Perform day-to-day application administration tasks, including managing user access, security, configurations, and retriggering workflows
Configure, maintain, and troubleshoot workflows to ensure documents and folders are processed correctly
Develop workflows for document generation, approvals, and XML merging. Monitor application performance and optimize processes
Configure and support integrations with third-party systems (Salesforce)
Provide high-level technical and product support to end-users, troubleshoot issues, and assist in creating user training materials and best practices
Collaborate with application managers to implement privacy, retention rules, and security best practices
Develop and maintain documentation for system processes, configurations, and customizations
Qualification
Required
Proven experience in DocuSign CLM with legacy SpringCM system administration and support
Proficiency in creating and maintaining advanced workflows and document generation configurations
In-depth knowledge of DocuSign CLM security models, access management, and best practices
Strong critical thinking and problem-solving skills to identify and resolve complex issues efficiently
Preferred
Familiarity with C# snippet coding within workflows is a plus
Company
Kelly Science, Engineering, Technology & Telecom
Kelly Science, Engineering, Technology & Telecom specializes in science, engineering, technology, and telecom.