Union County Community Action (UCCA) ยท 3 weeks ago
Operations & Event Coordinator
Monroe, LA
Part-time
Onsite
New Grad, Entry Level
0+ years expUnion County Community Action (UCCA) is seeking an Operations & Event Coordinator for their Smart Start Early Childhood Resource Center. The role involves managing daily operations, supervising staff, providing customer service, and coordinating outreach and special events to promote early childhood services.
CommunitiesEducationNon Profit
Responsibilities
Manages the daily operations of the UCCA Smart Start Early Childhood Resource Center, ensuring a safe, organized, colorful, and customer-friendly environment
Monitors and provides day-to-day direction to Resource Center staff and volunteers, including scheduling, task assignment, and support for quality customer service
Administers and utilizes Surpass (or successor) library management software to catalog and organize inventory, maintain patron information, track circulation, manage due dates, fines, and fees, and complete annual inventory, including new acquisitions and withdrawals
Oversees the delivery program, including planning routes, scheduling deliveries and pick-ups, and ensuring accurate preparation and return of materials to and from child care programs
Oversees maintenance and basic troubleshooting of printers, laminating machine, and other Resource Center equipment; initiates service requests as needed
Provides excellent customer service to child care providers, Head Start and NC Pre-K staff, family child care homes, therapists, and parents/guardians in selecting appropriate materials aligned with North Carolina Foundations for Early Learning and Development, Head Start Program Performance Standards, and NC Pre-K requirements
Develops and maintains strong working relationships with Union County child care centers, family child care homes, early childhood programs, and community agencies to promote use of the Resource Center
Oversees development and implementation of marketing and communication activities for the Resource Center, including email, newsletters, flyers, social media, and other outreach tools, in coordination with UCCA and Alliance for Children
Participates in program monitoring and evaluation; collects and analyzes usage data, implements changes to policies, procedures, and operations as required, and ensures compliance with UCCA, Alliance for Children, and host-site policies
Plans, coordinates, and implements special events, open houses, and community outreach activities that highlight Resource Center services, which may occasionally occur during evenings or weekends
Assists with developing and monitoring the Resource Center budget; tracks fee revenue, purchasing needs, and inventory expenditures as assigned
Identifies needs for new or replacement materials and equipment based on patron feedback and usage trends and makes purchasing recommendations
Trains new staff, students, and volunteers on Resource Center policies, Surpass use, safety procedures, and customer service expectations
Performs general office and clerical duties (filing, copying, email and phone communication, recordkeeping) in support of Resource Center operations
Qualification
Required
Associate degree (A.A.) Early Child Development or equivalent from two-year College or technical school, and six months to one year related experience and/or training
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Incumbent must demonstrate a working knowledge of phone systems, computer and related software, printer, calculator, copier, and fax
Employee must submit to random drug screenings
Incumbent must have a valid driver's license
The employee is regularly required to sit and talk or hear
The employee frequently is required to use hands to handle, or feel and reach with hands and arms
The employee is occasionally required to stand and walk
The employee must occasionally lift and/or move up to 30 pounds
Specific vision abilities required by this job include close vision
The noise level in the work environment is usually moderate
Company
Union County Community Action (UCCA)
UCCA (Union County Community Action, Inc.) is a private, not-for-profit, organization with over 50 years of success in operating programs and projects to promote self-sufficiency for disadvantaged populations across Union, Anson, and Richmond counties (North Carolina).
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase