Deposco · 3 weeks ago
Solutions Consultant II - Continuous Improvement
Alpharetta, GA
Full-time
Onsite
Mid, Senior Level
4+ years expDeposco, Inc. is seeking a Senior Solutions Consultant II - Continuous Improvement. The role involves leading project designs, managing ticketing software, and empowering customers with solutions while also providing phone support and fostering client product knowledge.
Consumer GoodsE-CommerceLogisticsRetailSaaSSoftwareSupply Chain ManagementWholesale
Responsibilities
Lead design of all new projects and change requests
Manage and utilize ticketing software
Point of escalation
Own tickets and empower customers with solutions, advice, and/or resolutions
Configuration, testing, and issue resolution
Provide phone support
Become a product expert
Find ways to correctly and accurately capture customer feedback to help shape and influence the product roadmap
Foster client product knowledge
Project management: (1) All tasks for a project are executed within budget, scope, and timeline expectations (2) Work with and coach Associate consultants on how to own and serve successful clients
Work with product team on client enhancements and roadmap adoption
Occasional weekend on call due to peak session or team availability constraints
Work with and coach Associate consultants on how to own and serve successful clients
Qualification
Required
Bachelor's degree in Industrial Engineering or related
48 months of experience as a software developer
4 years of experience in software support or implementation
Troubleshooting and developing SQL queries
Experience in XML and JSON file formats
Working with XML and JSON file formats
Company
Deposco
Deposco is a provider of cloud-based supply chain software applications for inventory, order and warehouse management.
51-200 employees
H1B Sponsorship
Deposco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (11)
2023 (5)
2022 (10)
2021 (9)
2020 (9)
Funding
Current Stage
Growth StageTotal Funding
$46.1MKey Investors
NewSpring
2021-03-01Series Unknown· $35M
2018-10-15Series Unknown· $9M
2014-02-27Series Unknown· $2.1M
Leadership Team
W
William G. Gibson
CEO
Bob McFarland
Board Member
Recent News
2025-11-11
2025-10-09
Company data provided by crunchbase