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Harte Hanks · 3 weeks ago

Business Development Representative II

Saint Petersburg, FL

Full-time

Onsite

Entry Level

1+ years exp

Harte Hanks is a leading global customer experience company that partners with clients to enhance customer engagement through data-driven strategies. The Business Development Representative II role involves engaging with potential business contacts, prospecting for leads, and collaborating with Account Executives to drive sales.

AdvertisingConsultingCustomer ServiceData VisualizationDirect MarketingMarketing

Responsibilities

Talk to a wide variety of new business contacts - including Owners, Managers and Senior Leaders

Cold call and prospect for leads to companies that could benefit from new solutions

Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision

Partner with experienced Account Executives to help fill their pipeline

Become a product expert and learn strategies to communicate product value

Continually increasing product knowledge by working closely with Training Specialist and Product Development teams

Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage

Superior customer service, cold calling, and data entry skills

Strong over-the-phone communication and online presentation skills

Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets

Desire to think creatively and use problem-solving skills to assure customer satisfaction

Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment

Intermediate to advanced experience navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)

Flexible attitude and demonstrated ability to hit targets and exceed expectations

Qualification

B2B sales experienceSalesforce.com CRMMicrosoft Office SuiteCommunication skillsProblem-solving skillsCustomer service skillsData entry skillsCold calling skillsMulti-tasking abilityAttention to detail