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CNH · 7 hours ago

Technical Training Developer - Precision Farming

Greater Sioux Falls Area

Full-time

Onsite

Mid Level

3+ years exp

CNH is a company focused on innovation and sustainability in agriculture and construction. The Precision Farming Technical Training Developer is responsible for overseeing the technical training product lifecycle for precision farming products, creating training materials, and collaborating with stakeholders to meet training needs.

IndustrialMachinery ManufacturingManufacturing

Responsibilities

Identify and acquire the proper training aids for all the facilities where training will be offered. Train Technical Training with new tools and processes

Lead creation of training content (Web Based, Virtual, Instructor led, shop activity workbooks, etc). Lead annual and new product specific internal trainings (trainers/support/field); schedule it, present it, pull in resources, etc

Review updates to Technical Information documents for functional data and schematics, and ensure manuals are accurate and complete prior to release

Take charge of developing Overviews and Dynamic Descriptions for inclusion in service manuals and technical training, working in collaboration with the Technical Information project manager. Additionally, oversee the production of dynamic electrical and hydraulic schematics or animations that aid Service Manuals and support training initiatives, with assistance from Technical Information and training developers

Assist Product Support/Technical Information on challenging cases, including field support as approved

Participate in and conduct technical training classes, to continue development of product knowledge and delivery quality

Collaborate with content developers across product lines to enhance development processes

Work at offsite locations to present localized training (approximately 20% of time)

Qualification

Precision farming productsTechnical training developmentDiagnostics of mechanical systemsAdult Learning MethodologyDistance LearningTechnical publications experienceTraining development toolsCustomer support experienceWritten skillsPresentation skillsCollaboration skills

Required

Bachelor's Degree with three years of relevant experience OR

Associate degree plus five years of relevant experience OR

High School Diploma/GED plus eight years of relevant experience, related to engineering, technology, automotive, agricultural/construction equipment, or equivalent

Ability to travel up to 20%

One or more years of customer support experience

Two or more years of experience with precision farming products

Excellent written and presentation skills as well as comprehensive computer skills

Technical experience relating to diagnostics of mechanical, electrical (12- or 24-volt DC), and fluid power systems (hydraulic/pneumatic)

Ability to articulate how technical systems work to others with varying levels of experience