TRIMEDX · 14 hours ago
CE IT Technician
Holland, MI
Full-time
Onsite
Mid LevelTRIMEDX is committed to serving clients, patients, and communities with care and performance. The Clinical Engineering - IT Technician supports the operations of the Clinical Engineering Department by managing medical equipment IT systems and connected device projects, ensuring integration and operational efficiency.
Asset ManagementHealth CareHospital
Responsibilities
Works with clinical leadership, nursing staff, client IT, integration experts, and vendors on design, development, testing, implementation, and support of medical device integration with hospital electronic medical records
Troubleshoots and resolves issues with medical device integration points and facilitates the resending and/or correction of data and reports in hospital EMR
Works with vendors, client IT, and networking groups on design of and improvements to the networking environment for Clinical Engineering-supported systems and servers, including knowledge and deployment of VLANs and application of firewall rules
Works with vendors, client IT, and hospital leadership on mitigation of issues stemming from end-of-life and end-of-support of systems, software levels, and operating systems
Provides full life-cycle support on all integrated Medical Equipment within the hospital system
Installs and/or manages the OEM/vendor to install approved OEM patches in covered devices
Supports, monitors and manages the Connected Device Inventory
Provides professional expertise, guidance and assistance related to networked and/or integrated medical devices or systems in the area of Clinical Engineering-IT (CE CYBER) Systems and CDI, including mentoring, technical assistance, and/or coordinated technical training and mentoring to Clinical Engineering associates as needed
Promotes maintenance and repairs on production medical device systems across the Client’s healthcare enterprise
Monitors, services and supports clinical equipment utilizing networking technologies, Unix or Windows-based controllers
Troubleshoots medical equipment and/or MDI hardware and software to ensure data connections
Sets-up and configures of CDI interface hardware for use in the production CDI environment. Verifies proper data flow conditions on the CDI network. Responds to CDI trouble calls pertaining to data flow issues from customers
Provides remote support for network issues and escalates issues appropriately to CE, HIT and/or vendors
Records activities related to maintenance, support and project activities in the Clinical Asset Maintenance and Management System (RSQ)
Works with vendors on hardware and software patch implementation for medical equipment per TRIMEDX operating policies and procedures
Develops and supports data/configuration backup processes, installation and upgrades of medical equipment, related servers and workstations
Works with Client IT and various medical device and software vendors to lab test solutions prior to these solutions being put into the production environment
Evaluates incoming equipment and its documentation. Documents these configurations for the Clinical Engineering Department and Client IT team
Provides training to Clinical Engineering associates on customized configuration and maintenance solutions developed for reintroducing integrated equipment back into the environment after repair
Monitors and evaluates proposed software revisions to medical equipment systems; actively tracks to ensure systems are being upgraded
Supports other Clinical Engineering tasks, troubleshoots non-networked and integrated medical devices as needed
Develops working knowledge and skills to the level attainable for all server based medical equipment applications that Clinical Engineering is responsible for, as defined by the scope of the Client agreement; acts as a System Administrator in partnership with Client IT and Clinical teams for these systems
Performs other duties as assigned
Works with clinical leadership, hospital IT, and vendors on new construction, renovation, and integration projects, helping to ensure all points of interoperability are considered
Assists hospital IT to inventory, plan, maintain and manage LAN/WAN-based and integrated medical equipment network devices
Collaborates with and reports out to the enterprise TRIMEDX CE CYBER program
Ensures the Clinical Engineering program and associates are capable of and maintain the connected device inventory with information related to clinical equipment in TRIMEX’ RSQ platform including, but not limited to, IP addresses, MAC addresses, AE titles, OS information, firmware versions, application versions, security attributes, equipment criticality and recovery information
Serves as Clinical Engineering project management representative for implementation of clinical equipment requiring network connectivity, interface configurations, and/or CDI. Helps to prepare project timelines, milestones and establishing Clinical Engineering roles and responsibilities. Works directly with vendors and all levels of management and support staff for scheduling and coordination to ensure adherence to established timelines
Sets and meets realistic deadlines. Forecasts changes and communicates current and projected issues to Client and Clinical Engineering management
Develops service documentation, data maps and network layout diagrams, knowledge articles and/or instruction manuals for the support of integrated medical devices. Provides technical instruction & training to others as needed or required
Assists hospital in writing downtime plans on major systems where Clinical Engineering has ownership of the device
Provides full life-cycle support on all integrated Medical Equipment within the system
Maintain a clean and safe workplace
Helps to create and foster an environment of innovation; works to identify and remove roadblocks, and enables collaboration between clinical engineering and IT services; advocates for the adoption of behaviours and skills related to networking and IT throughout the Clinical Engineering department
Identifies, develops and serves all customers and stakeholders to the highest level of satisfaction, ensuring the highest level of customer satisfaction within the scope of responsibilities
Consistently demonstrates excellent verbal & written communication skills, including the ability to brief department management on statuses and risks, best practices, roadblocks, timelines, etc
Champions medical device integration projects at client sites and informs management of all situations out of the norm, especially those of an emergent nature or involving a negative impact on patient care
Works with the team to continuously drive improvements in operational delivery and/or technical skills, including providing input into policies, processes and procedures related to clinical equipment and medical device networking
Works with clinical leadership, hospital IT, and vendors on change management, downtimes, and disaster recovery procedures and processes for Clinical Engineering systems
Works with clinical leadership and nursing and physician staff on quality-of-life improvements to Clinical Engineering-supported systems
Represents Clinical Engineering systems in incident management, project intake, and security review meetings with clinical leadership
May be required to travel to other Client sites (if multi-facility network or IDN)
May be asked to travel to other TRIMEDX sites and/or the Indianapolis office to train and/or support the ongoing development of CE-IT or CE CYBER services
Facilitates the installation and integration of Clinical Engineering systems in new hospital and clinic acquisitions and expansions
Qualification
Required
Must possess a two-year Associates Degree or equivalent experience/degree, preferably in Electronics or Biomedical Equipment Technology (e.g.: military BMET training, graduate of a formal BMET program, or other technical degree)
Prior experience in the support and service of medical equipment and systems is required
Formal clinical equipment make/model specific manufacturer and/or aftermarket training required
Expertise with computer operating systems is required
Experience with information systems and networking is required
Working knowledge of HL7, DICOM, TCIP and other communications protocols and standards is required
Maintains operational knowledge of medical device technology, as well as various networking technologies and communications protocols used in healthcare
Maintains operational knowledge of and experience in the maintenance and repair of a wide variety of medical equipment and systems
Possesses a strong working knowledge of electronics, anatomy, physiology, medical terminology, regulatory guidelines, and biomedical principles
Applies knowledge of HIPAA and security industry standards; acts as department resource for ePHI and HIPAA queries
Understands technical details in the clinical applications of medical technologies
Analyses test data and interprets schematic diagrams frequently
Proficiently utilizes Microsoft Office applications including Excel, Word, PowerPoint, Visio, Project and Outlook
Preferred
An additional associates or bachelors degree in Information Systems is highly desired
Networking, Security, SysAdmin or other relevant certifications strongly preferred
Understanding of computer and network security highly desired
Experience and/or training in project management strongly preferred
Company
TRIMEDX
TRIMEDX is a provider of clinical engineering, medical device cybersecurity and clinical asset management solutions.
Founded in 1998
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.2M2014-01-21Debt Financing· $0.2M
Leadership Team
Neil de Crescenzo
Chief Executive Officer
Christopher Dunkerley
CFO
Recent News
2025-09-17
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