LTIMindtree · 1 month ago
Delivery Manager
Bloomington, IL
Full-time
Onsite
Mid, Senior Level
$150K/yr - $170K/yrLTIMindtree is a global technology consulting and digital solutions company that partners with enterprises to drive digital transformation. The Onsite Delivery Manager will oversee service delivery governance, manage transitions, and ensure financial hygiene while leading cross-functional teams to meet service KPIs and improve operational processes.
ConsultingEnterpriseInformation TechnologySoftware
Hiring Manager
Anant Singh
Responsibilities
Establish and chair weekly monthly governance with client present service KPIs and improvement actions
Lead transition and stabilization finalize Day1 readiness plan and staffing mix bench external
Own SLAOLA achievement across towers intervene on chronic incidents and systemic problems
Enable ITSM hygiene backlog management aging control and audit readiness
Forecast and control effort productivity and RU track savings from automation and shift left
Adhere to ITIL processes Incident Request Change Problem and CIS governance
Maintain documentation quality runbooks SOPs KEDB and diagrams
Drive automation and reporting promote continuous improvement and knowledge sharing
Qualification
Required
Establish and chair weekly monthly governance with client present service KPIs and improvement actions
Lead transition and stabilization finalize Day1 readiness plan and staffing mix bench external
Own SLAOLA achievement across towers intervene on chronic incidents and systemic problems
Enable ITSM hygiene backlog management aging control and audit readiness
Forecast and control effort productivity and RU track savings from automation and shift left
Adhere to ITIL processes Incident Request Change Problem and CIS governance
Maintain documentation quality runbooks SOPs KEDB and diagrams
Drive automation and reporting promote continuous improvement and knowledge sharing
ServiceNow ITSMITOM client equivalent acceptable
MS Project Excel governance client equivalent acceptable
Benefits
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
Company
LTIMindtree
LTIMindtree is a worldwide technology consulting and digital solutions company that empowers businesses in a variety of sectors.
Founded in 1996
10001+ employees
H1B Sponsorship
LTIMindtree has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2651)
2024 (2855)
2023 (2267)
Funding
Current Stage
Late StageLeadership Team
Venu Lambu
Chief Executive Officer & MD
Vipul Chandra
Chief Financial Officer
Recent News
2026-01-20
IndiaTimes
2026-01-20
Company data provided by crunchbase