Bird · 11 hours ago
City Operations Manager - Columbus
Columbus, Ohio, United States
Full-time
Onsite
Entry, Mid Level
2+ years expBird is a global leader in micromobility, dedicated to shaping the future of urban movement. The City Operations Manager in Columbus will manage operations in various small markets, focusing on P&L ownership, stakeholder management, and strategic project delivery.
Electric VehicleMobileMobile AppsRide SharingTransportation
Responsibilities
Manage the end-to-end operation of the respective market, with support and oversight from the Operations leadership team
Manage performance and efficiency of our operations, track and report critical operational, ridership, supply and demand metrics
Use data to optimize processes, creatively solve problems, and track results
Flag and help resolve any operational matters for Bird with stakeholders, whether city, vendors or other third parties
Work on continuous growth, as well as local campaigns and initiatives to improve market share
Manage costs, with a keen eye on profitability and positive margins
Provide daily oversight, coordination and training of our operational staff, including hourly, front-line workforce in specific markets
Problem solve - prioritize tasks, and overcome obstacles that come your way
Collaborate, communicate and influence across the organization to ensure timely resolutions, quality control, and process feedback
Be resourceful and a self-starter - take initiative, work well without supervision and begin projects independently
Qualification
Required
2+ years of relevant experience, at least 1+ year experience managing team members
Self-motivated, energetic and driven individual with the ability to learn new skills, monitor and manage a team and grow with the role
Engaging communicator with the ability to connect with senior leaders as well as motivate teams
Excels at building networks and liaising with external partners and city stakeholders
Strong Excel / data management skills
Experience solving complex problems, exercising good judgment in decision-making, and navigating ambiguous environments
Ability to simplify difficult problems into actionable and solvable tasks
Data-driven by nature, strong attention to detail, and obsessed with process improvement
Comfortable learning and adapting to new concepts and using new tools
Must reside in the Columbus Metro Area, ideally within a 30 minute driving distance to downtown Columbus
Expectation to report to warehouse 5+ days/week
Willingness to travel frequently across markets to support local teams and initiatives
Preferred
A passion for sustainability, urban mobility, or technology is highly desirable
Benefits
Plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
A work-from-home stipend.
An employer-paid healthcare package.
Of course, Bird ride credits to get you where you need to be!
Company
Bird
Bird designs a vehicle sharing platform that provides affordable transportation solutions to communities across the world.
201-500 employees
H1B Sponsorship
Bird has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (3)
2021 (5)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$916MKey Investors
MacKinnon, Bennett & CompanySequoia CapitalCraft Ventures
2022-12-20Post Ipo Debt· $33M
2022-05-16Post Ipo Equity· $100M
2021-11-05Post Ipo Equity· $160M
Leadership Team
Michael Washinushi
Co-CEO Third Lane Mobility
Hunter Gray
Chief Technology Officer
Recent News
2025-12-18
Index Ventures
2025-12-08
Canaan Partners
2025-12-03
Company data provided by crunchbase