MacroHealth ยท 3 weeks ago
UX and Design Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
5+ years expMacroHealth is seeking an experienced UX and Design Lead to lead their design efforts and shape the user experience across their Healthcare Intelligent Marketplace and product portfolio. This role will drive design excellence, establish design systems, and ensure compliance with healthcare standards while collaborating with various teams to deliver cohesive solutions.
Health CareInformation ServicesInformation TechnologyInsurTech
Responsibilities
Define and execute the overall UX and design vision aligned with business and product objectives and user needs
Establish Design/UX Function from the ground up, including working with a collection of Product Managers, contract resources, and or building out a team of designers
Champion user-centered design methodology throughout the organization
Lead user research initiatives to deeply understand customer workflows, pain points, and user needs
Establish research operations and methodologies appropriate for healthcare and customer environments
Partner with Product Managers to translate complex clinical and administrative requirements into intuitive design solutions
Oversee end-to-end design process from concept through implementation, with the appropriate level of depth for our size of company
Create and maintain comprehensive design systems that ensure consistency across products
Balance user needs with business requirements, technical constraints, and regulatory compliance
Partner with Product, Engineering, Customer, and Commercial teams to deliver cohesive solutions
Communicate design rationale and advocate for user needs with stakeholders at all levels
Foster strong relationships with customers to gather insights and validate design decisions
Represent design in company-wide initiatives and strategic planning
Qualification
Required
Bachelor's degree in Design, HCI, Computer Science, or related field
5+ years of experience in UX/UI design with at least 2+ years in leadership roles in Startup or Early-stage companies
Proven track record designing complex B2B software applications
Experience in healthcare technology, medical devices, or highly regulated industries
Demonstrated success building and scaling design teams
Portfolio showcasing strategic thinking and execution of enterprise software design, preferably in a healthcare setting
AI first experience, and depth of experience leveraging AI technologies to streamline UX/Design processes
Deep expertise in user-centered design methodologies, design thinking, and design systems
Strong understanding of healthcare workflows, Health plans and/or payor experience, and industry regulations
Proficiency with design tools (Figma, Sketch, Adobe Creative Suite, prototyping tools)
Understanding of HIPAA compliance and healthcare data privacy requirements
Excellent communication and presentation skills with ability to influence senior stakeholders
Strategic mindset with ability to balance short-term execution with long-term vision
Strong project management and organizational abilities
Company
MacroHealth
MacroHealth is a health informaton technology company that provides healthcare network optimization and claims settlement services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
NewSpring
2020-06-10Private Equity
Leadership Team
Matt Thorne
Chief Financial Officer
Recent News
MedCity News
2025-11-15
2025-06-24
Company data provided by crunchbase