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RSM US LLP · 4 weeks ago

Microsoft Customer Engagement Manager

Denver Downtown

Full-time

Onsite

Mid, Senior Level

$107K/yr - $214K/yr

5+ years exp

RSM US LLP is a leading provider of professional services to the middle market globally, and they are seeking a Microsoft Customer Engagement Manager. This role is responsible for managing complex technology projects, particularly the implementation of Microsoft Dynamics CE, and ensuring alignment with the firm's growth strategies and business processes.

AccountingConsultingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle

Establishing Cost Benefit Analysis through required phases of the project

Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues

Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets

During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals

Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology

Responsible for managing all aspects of CE implementations

Qualification

Microsoft Dynamics CECRM Solutions ImplementationProject ManagementFinancial AnalysisMicrosoft OfficeMS ProjectStakeholder ManagementMulti-taskingChange ManagementPMP CertificationCritical ThinkingProblem-SolvingCommunication SkillsTeam Leadership

Required

Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development

Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE

Proven leader with the ability to assemble, lead, and motivate high performing teams

Proven business facing skills

Solid understanding of financial analysis and planning

Ability to multi-task and keep multiple responsibilities moving forward simultaneously

Strong understanding of technology, ability to learn new technologies and applying them

Proven experience in influencing, leading teams and driving change

Preferred

Superior verbal and written communication skills

Strong stakeholder management skills

Strong critical thinking and problem-solving skills

Intermediate to advanced Microsoft Office skills

Proficient with MS Project or related tool

PMP certification desired

Benefits

Flexibility in your schedule

Discretionary bonus based on firm and individual performance

Company

RSM US LLP

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Founded in 1926

Chicago, Illinois, USA

10001+ employees