World Wide Technology · 17 hours ago
ServiceNow HRSD Team Lead
New Home, MO
Full-time
Onsite
Mid, Senior Level
$109K/yr - $136K/yr
3+ years expWorld Wide Technology (WWT) is a global technology solutions provider dedicated to creating a profitable growth company and a great workplace for all. The ServiceNow HRSD Team Lead will manage the Corporate Services ServiceNow Delivery team, driving solution delivery and fostering a collaborative culture while ensuring alignment with organizational goals.
HardwareNetwork HardwareSoftware
Hiring Manager
Sandi St. John
Responsibilities
Lead, mentor, and develop a team of ServiceNow developers and analysts located in the US and internationally
Foster an inclusive, collaborative, and high-performance culture aligned with WWT’s core values
Conduct regular 1-on-1s, provide coaching, and support career development for direct reports
Oversee hiring, performance management, and team member recognition
Oversee the design, implementation, and support of ServiceNow solutions across HR, Finance, and Global business domains
Collaborate with IT, architecture, infrastructure, and business stakeholders to deliver innovative ServiceNow solutions
Ensure teams meet commitments while adhering to organizational quality, methodology, and architecture standards
Promote delivery best practices and drive continuous improvement in ServiceNow processes and solutions
Proactively identify and resolve issues impacting delivery and team effectiveness
Champion continuous improvement, delivery excellence, and quality within and across teams
Escalate and remove impediments to maximize team performance
Communicate effectively across all levels of the organization, translating technical and process details for diverse audiences
Partner with Product Owners, Scrum Coaches, and other leaders to drive efficient value delivery
Qualification
Required
Bachelor's degree in Information Technology, Business Management, MIS, or related field
3-5+ years of management experience in ServiceNow or enterprise-level IT solutions
Demonstrated success leading and developing technical and functional teams
Deep understanding of ServiceNow platform capabilities, including HRSD module, and custom application development
Proficiency in the Software Development Lifecycle and Agile, Lean, and Scrum methodologies
Strong project management, problem-solving, and communication skills
Experience managing cross-functional projects and initiatives
Commitment to diversity, equity, and inclusion
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
Morningstar.com
2026-01-07
2025-12-30
2025-12-18
Company data provided by crunchbase