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bswift · 3 weeks ago

Client Analyst II

United States

Full-time

Remote

Mid Level

$22/hr - $29/hr

bswift is a company that has been transforming benefits administration since 1996 through innovative technology and services. The Client Analyst II role focuses on servicing clients and their employees, maintaining client benefits websites, and supporting various client-related processes.

Health CareInformation TechnologySoftware

Responsibilities

Ongoing service delivery to support client requirements and needs

Serve as first level system support for each assigned client

Perform ongoing audits and file reviews, ensuring data and results accuracy

Manage daily/weekly/annual incoming and outgoing file processing

Execute research and analysis to resolve participant cases

Execute client specific reporting

Support ACA processing

Perform testing to support bswift system releases

Review release documentation for understanding

Execute processes as outlined in the Admin Guide

Perform system configuration and testing to meet client requirements for projects and annual enrollment

Provide timely responses to client inquiries through research and analysis

Billing tasks, which include: generating invoices, posting payments and reconciling receivables

Qualification

MS ExcelBenefits administration technologyData interpretationProblem-solvingMS OfficeDatabase experienceCommunication skills

Required

Advanced proficiency in MS Excel, working knowledge of MS Office products

Extensive experience with databases, as well as data interpretation and data manipulation

Ability to think outside the box

Strong problem-solving skills

Communication skills to convey updates and engage with client contacts and internal teammates

Experience in benefits administration system technology, payroll, HRIS or related software

Bachelor's degree (B. A.) from four-year college or university; or equivalent relevant work experience

Benefits

Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.

Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.

Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.

Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.

Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.

Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.