SPS · 1 day ago
Workplace Experience Ambassador
San Francisco, California, United States
Full-time
Onsite
Entry Level
$28/hr - $30/hr
1+ years expSPS Global is an award-winning employer specializing in outsourcing solutions that leverage Intelligent Automation. The Workplace Experience Ambassador role focuses on enhancing event experiences for clients and visitors by providing dedicated support during onsite events, coordinating logistics, and maintaining high standards of hospitality.
ConsultingDocument ManagementHuman ResourcesOutsourcing
Responsibilities
Coordinate with Facilities Management and other relevant teams to ensure all aspects of the event are executed flawlessly
Support with equipment and furniture arrangements according to event specifications
Identify and escalate potential security risks or privacy concerns
Participate in the company’s Crisis Response Team, ready to guide clients and guests in emergencies
Provide a warm and professional welcome to all event attendees, setting a positive tone for the event
Offer personalized services during events, such as catering to specific guest needs and managing special requests
Engage proactively with attendees, ensuring their comfort and satisfaction throughout the event
Monitor event proceedings to address and resolve issues promptly
Ensure all event-related setups are completed on time and meet client expectations
Handle any last-minute adjustments to event plans, including changes in layout, timing, or services
Qualification
Required
High School Diploma or equivalent required
At least one year of prior experience in event support, hospitality, or a similar client-facing role
Strong ability to coordinate multiple tasks and manage time effectively
Technical/computer skills, including Microsoft Office Suite, digital ticketing, conference room scheduling programs, etc
Excellent verbal and written communication skills
High level of customer service and ability to work well under pressure
Strong organizational skills and attention to detail
Ability to work collaboratively with a team and independently when required
Ability to lift or move heavy items up to 40 lbs. as needed for event setups
Active role requiring significant standing, walking, and moving around during events
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Moscatiello
Chief Executive Officer
Ralf Schulz
Chief Financial Officer
Recent News
2025-09-12
Company data provided by crunchbase