Computerworld · 1 month ago
Service Desk Application Engineer II
Morrisville, NC
Full-time
Hybrid
Mid, Senior Level
5+ years expComputer World Services Corp (CWS) is seeking an experienced Service Desk Application Engineer Level II to analyze complex system requirements and design software tools and subsystems. The role involves managing software development and support, ensuring efficient implementation of software solutions, and estimating development costs and schedules.
Information TechnologyNews
No H1B
U.S. Citizen Only
Responsibilities
Analyze and study complex system requirements to determine optimal solutions
Design software tools and subsystems that support software reuse and domain analyses
Implement software solutions in alignment with organizational and project objectives
Manage the software development lifecycle using formal specifications, data flow diagrams, and other accepted design techniques
Utilize Computer Aided Software Engineering (CASE) tools to streamline development processes
Review, refine, and optimize existing programs to improve efficiency and reduce operating time
Estimate software development costs and create detailed project schedules
Monitor project progress to ensure alignment with timelines and budgets
Supervise software configuration management activities to maintain version control and documentation integrity
Ensure that changes and updates are tracked and implemented seamlessly
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
5-7 years of experience in software development, system analysis, and application support
Proven experience in designing, developing, and managing software tools and subsystems
Proficiency in formal specifications, data flow diagrams, and CASE tools
Strong understanding of software development methodologies and techniques
Familiarity with software configuration management processes and tools
Applicants must be eligible to obtain Public Trust clearance
Preferred
Excellent problem-solving and analytical skills
Strong verbal and written communication abilities
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Commitment to continuous learning and staying updated on emerging software technologies
ITIL certification v4 preferred
Company
Computerworld
Computerworld is a Denmark-based media source aimed at professional IT users and IT decision makers at all levels.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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