Franzoso Contracting Inc ยท 3 weeks ago
Repair Coordinator
Franzoso Contracting Inc is the largest and most reputable residential roofing contractor in the region. They are seeking a Repair Project Coordinator to manage repair and service requests, coordinate inspections, and support customer relationships while working closely with the sales team.
Responsibilities
Managing repair and service requests
Coordinating inspections
Qualifying customer needs
Identifying opportunities for larger home improvement solutions
Converting service calls into long-term customer relationships
Providing exceptional customer service
Handling inbound calls, emails, and service inquiries
Preparing and presenting sales proposals for home improvement and repair services
Qualification
Required
Exceptional professionalism and a strong commitment to customer service excellence
Experience handling a high volume of inbound calls, emails, and service inquiries
Sales experience, including qualifying prospective clients, setting expectations, and gaining commitment to service and inspection appointments
An understanding of the fast-paced home improvement sales cycle and the importance of follow-up, communication, and closing the loop with customers
Ability to prepare and present sales proposals for basic home improvement and repair services
Strong organizational and scheduling skills with attention to detail
Excellent computer skills, with experience using CRM platforms and Microsoft Office tools
Preferred
Experience in the home improvement industry and familiarity with roofing, siding, gutter, or window products
Benefits
Bonus opportunities available for motivated, performance-driven individuals
Company
Franzoso Contracting Inc
Serving homeowners in Westchester, Rockland, Putnam, Dutchess and Fairfield Counties.
Funding
Current Stage
Growth StageCompany data provided by crunchbase