Socure · 3 weeks ago
Senior Developer Suppor Engineer
United States
Full-time
Remote
Senior Level
$120K/yr - $140K/yr
5+ years expSocure is building the identity trust infrastructure for the digital economy, focusing on real-time identity verification and fraud prevention. The Senior Developer Support Engineer will lead technical onboarding and API integration while collaborating with customer engineering teams to ensure successful implementation and customer satisfaction.
Artificial Intelligence (AI)Cyber SecurityFraud DetectionIdentity ManagementInformation ServicesInformation TechnologyMachine LearningPredictive Analytics
Responsibilities
Lead end-to-end implementation of Socure’s APIs, SDKs, and platform configurations across web and mobile
Troubleshoot and resolve integration issues using logs, network traces, and code review
Validate new SDK releases and provide feedback to improve developer experience
Recommend best practices for API usage, mobile integration, and secure deployment
Support technical onboarding by mapping client workflows to Socure’s capabilities
Configure the platform to meet customer requirements and ensure a successful go-live
Provide hands-on support during hyper-care to stabilize integrations and optimize performance
Document implementation details for smooth transition to Customer Success
Deliver technical walkthroughs and integration training for client teams
Contribute code samples, integration guides, and troubleshooting resources
Partner with Product and Engineering to escalate issues and influence roadmap improvements
Advocate for customers by sharing insights and recurring challenges
Qualification
Required
Bachelor's degree in Computer Science or related field (or equivalent experience)
5–7+ years of technical experience including:
Mobile development (Swift for iOS; Kotlin/Java for Android)
Hybrid frameworks (React Native, Flutter, Expo)
RESTful API integration and authentication (OAuth, JWT)
Strong debugging skills across mobile, web, and backend integrations
Experience in a customer-facing technical role (developer support, solutions engineering, implementation)
Proficiency with tools like Xcode, Android Studio, Charles Proxy, Postman, and Logcat
Excellent communication skills and ability to explain technical concepts clearly
Preferred
Experience in identity verification, fraud prevention, fintech, or risk analytics
Familiarity with enterprise environments and large-scale API deployments
Advanced SQL or data analysis skills
Experience in high-growth SaaS environments
Company
Socure
Socure is a predictive analytics platform for digital identity verification of consumers.
501-1000 employees
H1B Sponsorship
Socure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (11)
2023 (20)
2022 (33)
2021 (30)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$744.4MKey Investors
Capital One VenturesAccelSorenson Ventures
2023-03-08Debt Financing· $95M
2021-11-09Series E· $450M
2021-06-03Series Unknown
Leadership Team
Johnny Ayers
Founder, President & CEO
Aaron Barfoot
Chief Financial Officer
Recent News
2025-12-25
BiometricUpdate.com
2025-12-21
Washington Technology
2025-12-20
Company data provided by crunchbase